The Inn At Woburn - Boston

Exceptional

Exceptional

Liked: I left my watch and it was returned. Thanks

Very poor

Liked: The location was good. Multiple restaurants, and a gas station are near by. Reasonable travel times to local tourist areas, with the highway easily accessible. The continental breakfast is nice. The staff were friendly, and the location was quiet.
Disliked: Accessibility to the hotel is not the best. The parking is limited and tight, and the automatic door opens enough for 1 person/trolley to enter the building at a time. Our room (last on the left on the first floor) was musty, with water damage to the ceiling, and an impressively large stain on the reading chair. The beds and pillows were very uncomfortable. The bathroom was nice though. The biggest problem is the $100 "refundable" damage fee you are charged upon checking in. The card reader will display the additional disclosed fee, but your bank account will not. ALWAYS REQUEST A RECEIPT. If you don't, the $100 that should be returned to you within 14 days will DISAPPEAR. All attempts to contact the management about the missing $100 will be ignored. Be cautious when looking for accommodations.

Very good

Bad

Disliked: The hotel was under renovation. It was basically an active construction site . At no time were we warned of this during the booking process. Loud banging, drilling, etc. started at 8:00 am during our Thanksgiving weekend stay. Carpet in room was dirty. Bathroom sink did not drain. Door to the room did not shut properly. Manager never responded to my email listing our many complaints.

Superb

Good

I would stay here again.

Liked: Breakfast was adequate, but nothing special. I like that they have a work out room and laundry. Room was clean and comfortable, staff was friendly.

Thank you for the hospitality