The Hotel Saratoga Ascend Hotel Collection Guest Reviews
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2.9 miles from Saratoga Springs centre |
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Julie R, North Adams Fri, 17 August 2012
When we arrived we were told we couldn't check in until 3:00 but the reservation said check-in was 1:00 p.m.
Liked: The room had a microwave and small fridge. It was close to SPAC.
Disliked: The pool was filthy and our room had ants all over the floor and under the bed.
Eva Thu, 18 April 2024
Exceptional
Randall Sat, 13 April 2024
Liked: Location, staff, and overall value was outstanding
Maqsood Sat, 13 April 2024
Superb
Verified Hotel Guest Thu, 11 April 2024
Liked: Plenty of free parking, even with the hotel at capacity
Disliked: Staff was completely overwhelmed We had no tissues, toilet paper, or towels in the room and we kept asking for more and they would come back with just a single towel (for a family). Breakfast was limited, and their coffee/beverage machine was broken
Simon Mon, 8 April 2024
Just perfect!
Liked: Excellent staff, very friendly and helpful…very clean with extremely comfortable beds!
Disliked: N/A
Michael Sat, 6 April 2024
Needed a place close to...
Liked: Polite server. Prepared items were hot and fresh. Seating and view was ver nice. Other guests were considerate.
Disliked: NA
Bernard Thu, 4 April 2024
Exceptional
Verified Hotel Guest Wed, 3 April 2024
Liked: Ok experience.
Disliked: They charged me for two bottles of water which I never ordered.
Kimberly Thu, 28 March 2024
Great place to stay
Liked: This hotel was clean, the beds and pillows were extremely comfortable. The room was a great size, breakfast was amazing and it was very close to everything. The staff were very friendly.
Disliked: Nothing
Nicholas Tue, 26 March 2024
Passable
Liked: The breakfast was good, and was freshly painted so it looked nice
Disliked: There was no shower curtain, no pullout couch like it stated when booked, I even paid to upgrade my room and seemed more like a downgrade, no streaming service on TV like it stated and could not download any on tv or connect phone to tv only local cable... cealings creaked bad when people were walking above you... and Noone came to change towels and grab the garbage bags... bar had absolutely no alcohol except one beer on tap... staff was very nice though