The Hotel @ Fifth Avenue

The room was clean and comfortable. The staff was helpful and courteous. The location was just right. We found a gem of a property in Manhattan. We are so looking forward to our next trip to NY.

Disliked: Was not made aware that the breakfast room was closed when booking the reservation.

The location was perfect, right in the middle of everything! The beds were memory foam and so comfortable! Our room seemed newly remodeled. The room was a bit small but we didn't care - just needed it to sleep and shower! The staff was friendly and helpful. The valet guy could have been a little more friendly but our car got to the parking garage and that's all we needed! The parking garage is right across the street so that was very convenient. We had a great stay!

Liked: Location; very clean; AWESOME beds.

Exceptional

Very good

Superb

Passable

Great option in manhattan near...

Liked: Room size for 2 person is good, as well as bathroom. Safe area, food options, subway and train station nearby, you can go to anyplace walking. Also they offer a good hair dryer which is important for ladies!You can leave luggage before and after checking/out which helps to explore the city if arriving early or leaving late.
Disliked: Noise AC can disturb during sleep. Also we missed having a frigobar in the room. Our floors ice machine was not working and the hotel don’t sell beverages or snacks (which would be great).

Friendly staff, but the room...

Liked: The staff was incredibly friendly and helpful. Every time we had a question or needed assistance, they were kind, quick, and welcoming. That was definitely the highlight of our stay.
Disliked: Unfortunately, the room was not worth the price. It was very small, and there was no real window – only one that opened into a shaft full of ventilation systems. When we left it open for some air, we came back to a room that smelled like sweat and spoiled food from the restaurants below.There was no fresh air, and the only ventilation came from an old and loud air conditioner.The walls were very thin, so we could clearly hear people moving around in nearby rooms.The interior was outdated, and didn’t match the photos – though this was the least of the issues.One small but odd detail was that the coffee machine was placed in the same room as the toilet and shower, right across from them. It’s not a major problem, but it felt a bit strange and uncomfortable.Overall, the lack of proper air and light made our stay quite unpleasant. Sadly, I wouldn’t book this hotel again.

Great Location for K-Culture Fans,...

Liked: -Location specially if you are into k-culture lot of restaurants and stores related with korean and japanese products-Closeness to the metro station-Bathroom has a lot of space -Easy check in / check out -Staff -Internet is really good!
Disliked: -The photos from the room did not match the actual room (this is the first time that this happens to me using booking) so the expectation versus reality was quite the dissapointment, because the room was way smaller and 100% did not match the photos when booking the room I found this really sketchy -Sometimes we found the room attendants fighting in from of us close to the elevators this was an uncomfortable situation-I also found invasive when they find you in the middle of a hallway and they asked you the room number and if you need them to clean

Staff staff staff

Liked: The staff were the best part. Really impressed.
Disliked: Room was a little dated. Bed wasn’t comfy either.

Very good

Liked: We really liked the place and its great location. A special thanks to Said, who was exceptionally kind and helpful. The porters and housekeeping team were also very friendly — their kindness really stood out during our stay.