The room was clean and comfortable. The staff was helpful and courteous. The location was just right. We found a gem of a property in Manhattan. We are so looking forward to our next trip to NY.

Disliked: Was not made aware that the breakfast room was closed when booking the reservation.

The location was perfect, right in the middle of everything! The beds were memory foam and so comfortable! Our room seemed newly remodeled. The room was a bit small but we didn't care - just needed it to sleep and shower! The staff was friendly and helpful. The valet guy could have been a little more friendly but our car got to the parking garage and that's all we needed! The parking garage is right across the street so that was very convenient. We had a great stay!

Liked: Location; very clean; AWESOME beds.

Pleasant

awesome

Liked: location and staff
Disliked: don?t have room service

It was basic but clean...

Liked: clean
Disliked: There was no coffee pot in the room. There was not a breakfast as advertised and a small note they do not offer wash cloths.

Good

it was ok.. the empire...

Liked: the location
Disliked: not as clean as last stay. also the lady at check out was rude.

Disappointing

very basic hotel. if you...

Liked: Location, comfy bed and shower.
Disliked: See above

Good

very quick 2 night stay

Liked: great location.
Disliked: hotel does not offer bag check service, was not clean, and more expensive than other properties with better service, amenities and cleanliness. had to move rooms because AC did not work.