Exceptional

Was excited but quickly disappointed

Disliked: They did not have the crib in the room that was requested. They were a bit rude about an extra $$$ fee for Incidentals, which I was not aware of and they truly didn?t care about that inconvenience. Nice looking hotel but the staff and reservations could use a customer service lesson. Probably wouldn?t stay there again, if I?m gonna be paying top dollar for the executive suite I want proper treatment and to be respected.

Exceptional

Enjoyed my stay. One of...

Liked: Did not eat breakfast there. Ate a few miles away. Great Location
Disliked: View wasen't that good. Did not have a smart TV with NEtfix on it. The Network would not connect to the TV

Exceptional

Great

Liked: Hospitable at its best.

Fabulous

Disliked: Please change your pillows!

Very modern and chic

Liked: Loved the decor and the hotel staffs at the front desk were very helpful and accommodating. Love that theirs a restaurant right in the hotel itself and surrounding areas. Right up the street from the mall shopping areas.
Disliked: The shower head was a bit awkward located.

I was very disappointed

Disliked: The air conditioning in the room was horrible, it wouldn?t go below 70 degrees.. we tried setting it at 65 and for 12 hours it never went below 70. Very muggy and uncomfortable in the room