The Hollywood Roosevelt Guest Reviews
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|8.3 miles from Los Angeles centre|
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Ali, Vancouver Sun, 21 September 2014
The hotel is great fun, but the room itself sucked. Try to request a newly renovated room upon booking.
Liked: Great staff (shout out to Antoine at Public Bar); good music at pool; nice lobby; late checkout 12:30.
Disliked: Room lighting is terrible; room had a weird smell; awful picture above bed of a junked out rocker type; very expensive room service; thin walls.
Far Tue, 21 March 2017
Liked: Not a lot
Disliked: Pricing, staff attitude, size of rooms. Over hyped. Cost not commiserate with amenities provided, level of customer service. some of the staff are pretty arrogant and do not have adequate customer service skills.
Karma Mon, 20 March 2017
Liked: What a magical time we had. It was my wife's birthday weekend and she loves Marilyn Monroe and they gave her a tour of the suite she lived in. They also gave us late check out and a discount for the second night we didn't plan on staying. Parties all weekend by the pool with live dj. Loved it.
Disliked: One waitress by the pool could learn to be a little nicer.
Nicholas Mon, 20 March 2017
Liked: The ambiance
Disliked: Food was disappointing in the Burger bar
Sabrina Mon, 20 March 2017
Liked: The manager was so nice
Leanne Mon, 20 March 2017
Liked: The room was lovely and very comfy. It was great to be able to get a patio area with our room and we were positioned away from the pool so nice and quiet for a cabana room. The hotel, pool and bars are beautiful!
Disliked: For the price that you pay for a room in the Roosevelt I was really surprised at all the extra charges. The valet charge was a surprise and expensive! And no alternative free parking so you have not choice. Also basic facilities are lacking, no free wifi, no basic tea/coffee facilities in the room, a bottle of water is $8 - even budget hotels have these facilities for guests. And what with all the random taxes you pay on top, the original 'good deal' turned out very expensive!!
Anonymous Mon, 20 March 2017
Disliked: Showers not great for people over 6 ft
Simone Thu, 16 March 2017
Liked: If you want to see the walk of fame, it's conveniently located.
Disliked: I came here for my daughters preschool fundraiser and decided to spend the night in case the party went late (I live in Malibu). The rooms were tiny, not worth the value, and the costumer service was terrible. They said they would comp the parking when I booked ($45 a night), as they comped it for the gala fundraiser. The next day they said they would not, and that if I wanted to get it comped I had to wait and talk to a manager. For a 20-45 issue the front desk should be empowered to make that decision. I am a hotel owner and operator myself, and I would never have front desk staff so rude and poorly trained.
Warner Wed, 15 March 2017
Liked: Staff were friendly and historic location fun for first-time visitors to Hollywood.
Disliked: Parking and wifi overpriced.
Rick Tue, 14 March 2017
Liked: Let me start by saying that I've stayed at hundreds of highly rated hotels over the past few years, and I've never felt the need to write a review until now. This is my first visit at The Hollywood Roosevelt and I will now be staying here every time I visit the LA/Hollywood area. I couldn't be more impressed with this hotel.
From the moment we stepped foot on the property, my wife and I were treated like we were the most important people there. Every single person from the valet, to the front desk, to the restaurant staff, to the bell desk, to room service, to poolside service, to the maintenance staff were so incredibly friendly and attentive. I have never seen a better hotel staff than this one.
On top of that, the grounds were beautiful and clean. We stayed in a poolside Cabana Suite that had its own patio area and firepit. The room was updated, clean and well designed.
My wife and I already planned a trip back to the Hollywood Roosevelt in a couple weeks for her birthday, and we cant wait for the visit.
Ian Sun, 12 March 2017
Liked: we were upgraded to a fantastic suite with some excellent goodies for my wifes birthday, a lovely gesture from the hotel , loved it here and would highly recommend this hotel, would stay here again if we were ever in los angeles.
Disliked: nothing here not to like.