The Herald by LuxUrban

Pleasant

Liked: The location was perfect
Disliked: Annoying noises (humming and rattling) from the ceiling

Great location and friendly staff...

Liked: Great location
Disliked: No shampoos/shower gels etc

Good

Very poor

Liked: The location near subway
Disliked: Very big problem with the air conditionning and nothing about shampoo and shower gel / about toilet paper, it's necessary to ask it at the desk...

Good

Liked: Good price/value hotel. Location and view is absolutely great. Spacious room for midtown Manhattan. Room is simple but clean. AC worked perfectly fine.
Disliked: You have to pay to leave your bags (next to the front desk) on the day of checkout, that's no good service! Front desk is not a very welcoming environment. On our last day they forgot to clean the room.

Great location, comfortable rooms and...

Liked: Lovely staff and comfortable rooms in a perfect location for walking and using the subway to main attractions across New York city and beyond.
Disliked: The air condition was poor and the room wasn't cool. Rooms need updating as they are now old and have a lot of wear a tear throughout ( this didn't affect my stay at all but was expecting better for the price).

Very good

Liked: Excellent location...15 minute walk from literally everything
Disliked: AC in room struggled a bit to cool down, but was okay.

Excellent location and view.

Liked: Excellent location with a lot of subway lines very close by. Walk to Empire State Building, New York Public Library, Bryant Park and many more locations. Very comfortable bed, good air conditioning and powerful WiFi signal. Windows with a great view.
Disliked: Bathroom was a bit old, but very functional

Great location for exploring

Liked: Great location with easy access to the whole city by foot or by subway.Team always available on reception to help.
Disliked: Small things like not enough towels were provided, so we had to ask, and we had to ask again after room was serviced.