Passable

Liked: The library was fantastic and staff very kind and welcoming.
Disliked: Little things like, no where to plug in the kettle. Cheap non matching cups which we made tea in in the morning. If you spend so much and focus on beautiful art work. Buy some nice quality mugs to drink tea or coffee out of in the morning! Asking for more English breakfast tea and fresh cream and they brought up herbal tea and coffee matte. Somewhere of this standard should have fresh cream in the fridge. Maybe just focus on the small details. Cleanliness- there was a piece of popcorn on our carpet when we arrived in the room. And a crisp on the floor in the corridor!

Exceptional

Liked: The renovations The upgrade to a corner suite

Would of stayed an extra...

Liked: The renovated bathroom was beautiful.
Disliked: There's no parking. Valet service to park was very expensive. Found a blood stain on the bedsheets. Didn't feel the bedding was clean enough. Would rather gad a desk than a bar cart in the room.

We enjoyed our stay.

Liked: Location was excellent for us. Parking our car was very helpful and we loved it.
Disliked: Our elevator had some problems functioning.

Exceptional

Liked: Great location.

Exceptional

Good

Liked: Staff were very friendly. Doorman was great with good tips of where to go
Disliked: Air conditioning very noisy! Irritating dripping sound in the night kept us awake

Superb

Superb