The Hawes Inn by Innkeeper's Collection

Pleasantly surprised by this nostalgic...

Liked: I booked this because of the proximity to Edinburgh Airport, after our trip into Scotland and collecting our rental car. It was a really pleasant surprise, both the inn and the village of South Queensferry. Gillian and her team have made the inn a home away from home, with comfortable rooms and fantastic food, both the Sunday roast we enjoyed and the breakfast (you can select a dish from the breakfast menu). From the moment you step outside (and actually even from the window of our room) there are fantastic views on the Forth bridges and the walk to the village and its harbor was nice.
Disliked: Nothing, it was mainly a very pleasant surprise.

Basic

Liked: Location
Disliked: Room was of poor standard. Paint was peeling off the walls!

Quaint, comfortable and fantastic views...

Liked: We liked the restaurant and loved the view of the Firth and area around Hawes Inn.
Disliked: We kindly asked if the front desk could call a taxi for us and Kate at the front desk recoiled as she said "we don't do that here!". It forced us 71 and 75 year olds to climb the 122 stairs with our luggage and backpacks and trek through the forest to our train station.

Very good

Exceptional

Liked: Everything

Exceptional

Liked: The views, comfy beds, style place and the dining room / restaurant downstairs.
Disliked: The old lady in the bar in the morning. Grumpy

Unique spot but you don’t...

Liked: Location is excellent.
Disliked: Checking into the bar for reception. When I found a wallet outside their door they were hesitant to take it. When I checked back later that day to see if it was picked up, no one knew about it and the person behind the bar was very dismissive.

Nice accomodation , poor service...

Liked: Hotel location was excellent, Room was large and comfortable with excellent views of the Forth
Disliked: Staff had to be directed by management to check us in as we stood for circa 10 minutes waiting to be attended whilst 5 members of staff milled around ignoring the fact that guests were waiting to be served .Evening meal was very poor with one main course having to be sent back to the kitchen twice to be cooked properly before staff were informed to forget it and please have the course removed from the bill.

Exceptional