The Hawes Inn by Innkeeper's Collection

Very good

Liked: Excellent location, friendly staff.
Disliked: Chipping paintwork in room and lobby.

Excellent for stay, eat and...

Liked: I had a little comfortable, nicely furnitured, well equipped suit. Their restaurant serves excellent food and drinks. Unfortunately I cannot taste their breakfast because I had to leave early morning but one of the main reasons was that the airport would be near. It is also very near to the spectacles of the main street. The view of the old metal railway bridge is fantastic from the direct surround of the hotel. It has a huge car park.
Disliked: Someone who is disturbed by the noise of the trains what they make during their way on a metal bridge doesn't choose this place. But I wasn't.

Superb

Liked: Great dinner menu and breakfast.

Would have been perfect but...

Liked: Delightful hotel, lovely food and nice staff.
Disliked: Didn’t sleep a wink due to boy racers screaming past our window until 2am in the morning, it was very alarming and I couldn’t settle all night.

Lovely stay

Liked: Great location. Old charm and well decorated.
Disliked: Some upkeep needed on the property

Exceptional

Disappointing

Liked: Staff trying hard under obviously difficult circumstances - i.e. under-staffed, over-worked and very busy. Cooked breakfast was good, although weirdly priced. En-suite was good. The lady who was on breakfast duty was lovely, running about, trying to welcome, order, serve and explain the strange pricing to bewildered tourists.
Disliked: Lots! We stayed here two years ago and it was lovely, hence our return. Now it's over-priced, short-staffed, and doesn't have the same "care and attention" feel about it. The dinner food was average, my top three dinner choices weren't available. We paid a B&B rate but this only qualifies you for one choice at breakfast - i.e you can't have porridge AND cooked breakfast, very weird! Felt sorry for those that paid room only and were told that every item was paid for individually! Lots of mystified tourists. Our room overlooked the Forth but was poorly decorated and poorly laid out with a rock-hard bed and strange pillows. Not value for money at all. Boy-racers outside the hotel in the evening, very noisy. To be fair, that isn't the hotel's fault and I understand that they are trying to put a stop to them, co-operating with the local authorities and powers-that-be.

Nice inn close to the...

Liked: Spacious suite, close to the airport, convenient restaurant downstairs, parking
Disliked: No elevator, no AC, thin windows, the light from the corridor enters the room

Nice place and view of...

Liked: Clean, spacious room and friendly staff.
Disliked: It’s located at bottom of a brae and has a car park opposite which attracts “boy racers” who are driving/racing past with cars that have very loud exhausts. This would go on until the early hours and we would not stay again due to this. However I am aware that the hotel can’t do anything about this.