The Gretna Chase Hotel

Superb

Unexpected upgrade

Liked: The staff were friendly and efficient. We were given a free upgrade to a deluxe room on arrival which was a lovely surprise. We ate in the hotel on the evening and the food was great. Breakfast was hot and plenty of choice, cooked fresh to order rather than a buffet, which was a wel ome change to other hotels we've stayed in.
Disliked: The only downside was that we stayed in a heatwave and there was no air con. There was a fan in the room but this just recirculated already hot air. There were no parasols in the outside space so we were unable to sit outside as there was no shade until much later in the evening

A welcome Stay in Gretna

Liked: When we arrived we were unexpectedly upgraded and our room was fantastic! It was spacious, clean with a lovely view of the garden. The hotel was quiet at night and our sleep uninterrupted. They provided a fan in the room given how hot it was when we stayed. The staff were so friendly and helpful and we enjoyed a good evening meal in the bar. There was a good selection of items at breakfast. The hotel is very well positioned for the motorway connections but also to the designer shopping outlet which we had no idea about until we arrived. We were able to walk there from the hotel in under 10 mins which was a bonus. There are also some good walking routes on the hotel’s doorstep.

Exceptional

Exceptional

Exceptional

A convenient and very comfortable...

Liked: Very comfortable and nicelyPresented room. Smart but a home from home
Disliked: A little bit of traffic noise but only minor.

Ideal venue for what we...

Liked: The room was very comfortable and really large for a hotel room, loved the sofa and chairs.
Disliked: The breakfast could have been cooked better. The shower in our bathroom didn’t work!!

Exceptional