Exactly what I needed to...

Liked: All of a high standard. A large room with plenty of space and surprisingly quiet given that the hotel is sandwiched between two major roads. The staff were unfailingly helpful.
Disliked: A little more imaginative menu and a more snug bar for residents but these were minor details.

A comfortable stay with excellent...

Liked: Excellent location for travel (close to the M6 but not disturbed by noise from traffic at all). Warm welcome at reception. Efficient check in. Big room with a sofa and two armchairs too (I think I got an upgrade?), Very well appointed and comfortable. Excellent bathroom. Spotlessly clean throughout. Good food in the bar and friendly service. Very good value. Definitely recommended
Disliked: It was a cold night but my room was a little too warm (I feel a bit mean even mentioning that)

Best Hotel in gretna

Liked: Very friendly staff very helpful and the hotel was very clean
Disliked: Nothing loved it all I will stay again

very nice and comfortable hotel...

Liked: location, service and value for money
Disliked: One slight complaint, every time somebody used the bathroom upstairs it sounded like it was flowing through my room. Just need to sound insulate box out for downpipe. Otherwise excellent

Great hotel and staff to...

Liked: The location was an easy walk into the shops. The rooms were bigger than expected and in very good condition. Breakfast was included and enough on the menu to suit most people. Large comfortable bed and a good shower with plenty hot water, ample storage and fresh towels as required. The staff were all friendly and helpful.
Disliked: Being someone who likes simple food, I found the menu didn't have a lot of choices so needed to go elsewhere to eat.

Lovely hotel will use again

Liked: Friendly staff and room.
Disliked: Noisy with windows open due to proximity of motorway

Pleasant

Liked: Breakfast excellent. Staff good and pleasant.
Disliked: Could have been slightly cleaner. there was a dead fly on the window sill.

a sheer delight

Liked: beautiful traditional building. was upgraded to a suite which was beautiful with 4 poster and jacuzzi bath. huge rooms, friendly staff and delicious cooked breakfast

Adequate

Liked: Food was fine
Disliked: The room needed updating and the bathroom had mould around the zhower