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The Grand Hotel

eee - (888) 323-5826
The Grand Hotel, Ivey Place, Swansea -(888) 323-5826
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (2199 Ratings)
0.7 miles Swansea Grand Theatre
v4 mins driving
t13 mins walking
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
The Great National Grand Hotel Swansea is located in the heart of Swansea city center next to the train station and within walking distance of Swansea's many attractions. The 3-star hotel has been a landmark hotel since the 1930s and is located just minutes from Liberty Stadium Swansea University and the beaches of the Gower Peninsula. The hotel's rooms feature digital TV power showers air conditioning and there is free WiFi available throughout. The Grand Hotel features a comfortable guest lounge informal dining in the Bistro Bar and there is also a popular Sports Bar offering international spirits as well as local beers.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Trouser press
` Hiking
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Snack bar
` Evening entertainment
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Live entertainment
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` Happy Hour
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Fruits
` Outdoor furniture
` Pub crawls
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Invoices
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services
` Room service available
` Parking available (charges may apply)

The Grand Hotel Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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4

Very Good - 4.0 out of 5

Karen, Ply, visiting Swansea Arena Mon, 18 November 2024

Conveniently situated from arena. Car parking nearby. Nicely decorated. Comfortable beds, pillows. Shame the bathroom in room 103 stank of drains. Due to staying after a concert with a child in tow, it was too late/difficult to complain after 11pm. On check out around 8.30am the morning receptionist was non plus about my comment/complaint and whilst she did say a half heartened ‘sorry’ - it didn’t sound genuine and there was no further conversation to be had.

Liked: Comfortable bed. Plenty of tea/coffee, bedroom supplies.
Disliked: Room 103 - bathroom stank of drains the whole time. Very unpleasant. The morning receptionist provided a weak ‘sorry’ bit wasn’t overly interested.

5

Exceptional - 5.0 out of 5

John L, Newport Mon, 20 November 2023

Very good location; excellent room; top class food and drink; excellent customer service.

Liked: Customer service; very clean room; excellent on site food and drink; breakfast top class.
Disliked: None.

4

Very Good - 4.0 out of 5

Debbie L, Llandrindod Wells, visiting Swansea Arena Tue, 28 March 2023

We had a noise problem from other guests, so they moved our room. They were all very good and understanding, though it appeared that the noisy guests had created problems on other nights and police were called out. So why, when knowing that they had a guest issue we were put in a room by the problem, I'm unsure but we were moved very quickly. Decor was a bit hit and miss in some areas and cleaning was an issue. Breakfast was wonderful. if a little slow, but great choice.

Liked: Staff and breakfast.
Disliked: Decor needing attention.

4

Very Good - 4.0 out of 5

Graham Wed, 6 August 2025

Very good

1.5

Poor - 1.5 out of 5

Lewis Wed, 6 August 2025

Disappointing and not value for...

Liked: Location very good
Disliked: Ac unit extremely loud. We mentioned this the next morning as we only turned it on late at night and the staff were very unhelpful and a bit rude about it. Also for the amount it was per night to have no breakfast included and no parking, gym and poor room facilities, size and quality was disappointing.

4

Very Good - 4.0 out of 5

Curtis Wed, 6 August 2025

Very good

Liked: Good Location, Good Bar, Lovely room
Disliked: Had a problem with toilet but was quickly solved by great staff

4

Very Good - 4.0 out of 5

Beverley Wed, 6 August 2025

Comfortable and affordable

Liked: It was well presented and spacious. The staff we lovely. There was a generous amount of tea/coffee to use in the room.
Disliked: The fridge wasn’t plugged in or switched on and there was a big lump of a unit which was a fan/aircon which was incredibly noisy. Thankfully the room wasn’t too hot I. The night (plus you could open the windows a bit) so we could turn it off!

4

Very Good - 4.0 out of 5

Sarah Mon, 4 August 2025

Great

Liked: Good rooms and location
Disliked: Rooms are a bit small but still ok

5

Exceptional - 5.0 out of 5

Beth Sun, 3 August 2025

Amazing

Liked: Everything how friendly they were
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Jayne Sun, 3 August 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Philip Sun, 3 August 2025

We have used it before...

Liked: We just wanted a good hotel, close to the station and good food, with friendly helpful staff. They succeed on all fronts.
Disliked: There was nothing negative from our point of view.

1.5

Poor - 1.5 out of 5

Cherie Sun, 3 August 2025

Poor

Liked: Welcoming staff, very friendly and super helpful
Disliked: Bed was super uncomfortable, pillows seemed like they were very old and solid . Lots and lots of noise as soon as the sun came up from doors slamming people calling to each other very loudly in hallways.

3

Pleasant - 3.0 out of 5

Emma Sat, 2 August 2025

Pleasant

Liked: Location
Disliked: Cleanliness

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The Grand Hotel Ivey Place, Swansea