The Godfrey Hotel Hollywood

Very good

Superb

Very good

Liked: Wonderful big queen bed room.
Disliked: Front desk personnel unfriendly.

Superb

I will choose somewhere else...

Liked: The hotel itself is nice. The rooftop was lovely. The room although a little small was suitable. However, I had nowhere to put my suitcase or actually a decent place for my clothes. Especially for the price of the rooms.
Disliked: My flight was cancelled, and I needed to extend my room. It was a frustrating situation which was only further exacerbated by the unprofessionalism of the reception person who was not at all accommodating, in fact completely uninterested and frankly quite rude. Ultimately, she didn't do the extension although my understanding was that it had been done. Completely unacceptable. Luckly, I followed my instinct and re-checked with the afternoon reception person who then made the new reservation. I was already stressed about my cancelled flight, and she certainly added more stress, with her lack of competence, professionalism and enthusiasm to provide customer service support to an expected standard of care. It was definitely disappointing. The person who finally corrected the issue, was more accommodating.

The hotel was great value...

Liked: The location was great for us - walking distance from Hollywood, close to the bus, great parking building across the road for our car.
Disliked: No issues this hotel worked for us.

Good

Liked: LocationRooftop bar
Disliked: Rooms are very smallNo housekeeping Bar staff were charging different prices depending on who served you. Then changed it when challenged.

Had a really good stay...

Liked: Location is great stylish friendly staff clean cool parties comfy bed
Disliked: No full length mirror for when your going out and my room( 621) the walls shook when the other doors slammed shut which was annoying.

Horrible

Disliked: The room ac would turn off if we left the room so it was always hot and musty when we came back to the room.