Great location; lovely historic hotel, and overall, friendly and hospitable staff.

Liked: Front desk and valet.
Disliked: Dining experience after the show could have been more welcoming.

overall it was a pretty...

Liked: everything is close!
Disliked: the beds and pillows were uncomfortable.

Was a perfect hotel for...

Liked: Having this hotel close to the Alamo was nice. Also being able to stay at a “haunted” hotel.
Disliked: There wasn’t anything that we disliked about our rooms. Everything was nice for a one night stay.

We had a great time...

Liked: the bed, the tub, the breakfast
Disliked: the cost of valet parking

Exceptional

It was okay.

Liked: The location was great and the bed was comfortable.
Disliked: Hidden fees and not being able to get ahold of anyone at the front desk. The room wasn’t what a 5 star hotel room usually looks like, and had a bad smell.

We felt safe, nostalgic, and...

Liked: View from room of the Alamo and downtown San Antonio, room was cool and clean, loved the Crabtree and Evelyn products, the fragrance of the hotel was divine, warm cookie and bottled water upon check in
Disliked: Pillows were too soft and lumpy, WiFi connectivity not great in room 1007

Exceptional

Exceptional

The location is amazing the...

Liked: The hotel is really clean, amazing location and friendly staff