The Emily Morgan Hotel - A DoubleTree by Hilton Guest Reviews
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|0.7 miles from San Antonio centre|
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Amy, La Porte, visiting Jo Long Theatre Sun, 18 November 2018
Great location; lovely historic hotel, and overall, friendly and hospitable staff.
Liked: Front desk and valet.
Disliked: Dining experience after the show could have been more welcoming.
Clare Tue, 11 August 2020
Robert Mon, 10 August 2020
Liked: Charming in its age and style. The location is convenient for those keen on having access to downtown, the Alamo and tourist attractions.
Disliked: A smallish room with peeling decals in the bathroom, no garden tub, disappointingly average customer service, no cookies, and (as expected) not one 'ghost'... although, the gurgling sounds from the air conditioner might make some wonder. Booked a king bed with garden tub, two days in advance, but was told on arrival that this was not available and were given a disappointing alternative of 2 queen beds (great anniversary option) and no garden tub.
Eric Sat, 8 August 2020
Stormy Thu, 6 August 2020
Liked: I can only comment on room/location as everything else in hotel was closed due to COVID. Location was great.
Disliked: The room I had was good - the bed - not very comfortable.
Norma Wed, 29 July 2020
Joe Tue, 21 July 2020
Yesenia Mon, 13 July 2020
Liked: It was stunning! Absolutely Amazing experience Phillip was a great Host made us feel really cared for gave us an amazing view from our room My son (10) loved it!
Laura Sun, 12 July 2020
Zoraida Sun, 12 July 2020
Liked: I love the location and the room and bed was awesome!!
Disliked: But.. when we got to the hotel the valet parking took forever then the elevator was not working so we had to take the stairs 3 floors up super hot we had to go through the kitchen and it was super uncomfortable.. the next morning we needed our truck we were trying to call front office they never answered we went down again tru the stairs because the Elevator was not working again so we went 3 floors down again super hot.. when we got to the front desk we told the guy that we needed our truck well the valet parking took more than 30 min. To bring our vehicle!!!! We needed to go and do some errands.. after coming back finally the elevator was working but when we came to the room the room was not clean.. house keeping did not came and do their cleaning and that was disappointing.
Erica Sun, 12 July 2020
Won?t stay again. Sorry.
Liked: The room was nice.
Disliked: The elevators weren?t working. It was hot to carrying our luggage up. Was supposed to a relaxing get away and it wasn?t. Restaurant/bar was closed. No breakfast that we paid extra for. We paid a good amount of money and I honestly wish we had booked at another hotel. Also when the elevators started working we got stuck on the 14th floor and had to walk downstairs to the 3rd floor. Was just over all not worth it. Sorry.