414 Hotel Guest Reviews
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Kandice, Boynton Beach, visiting Terminal 5 NYC
Loved the location of this hotel - there was access to everything right down the street. Room was very clean and perfect to fit two people. I would recommend this hotel to everyone :) !
Liked: LOVE :)
Svetlana Sun, 13 July 2025
Passable
Márta Fri, 11 July 2025
Superb
Kimberley Thu, 10 July 2025
If you’re given a room...
Liked: The location was perfect!
Disliked: I was given a room in which the AC didn’t work and I realized later that the staff person knew this when she assigned me the room. There was a fan in the room. The temp in NYC was upper 90-100 F degrees. I was told maintenance was coming to fix it. Of course no one ever did.
Renzo Tue, 8 July 2025
Be aware
Liked: The location
Disliked: I checked into this hotel on July 4th at noon. Although the official check-in was at 3:00 PM, the front desk offered me early check-in for cash only, citing that their credit card machine was down, which should have raised red flags. I accepted and was handed a sticky note with my door code.I left around 12:30 PM for a tour and returned at 6:00 PM to find my room partially open. At first, I assumed I hadn’t closed it properly. Everything looked fine until later when I noticed my work laptop/tablet was missing from my backpack.When I reported this to the front desk at 11:00 PM, they assured me not to worry because the hotel had cameras, and they pointed some out. However, by the next day, no one followed up. I had to call 911 to file a police report. The police responded quickly, but the front desk claimed the manager "found nothing" and was now asleep.The incident is now under investigation, and my laptop is still missing.Please read recent reviews before booking here. While it might seem like a budget-friendly option, the lack of professionalism, poor security, and unresponsiveness can cost you much more.
Rudi Tue, 8 July 2025
Very good
Liked: It was quite there was a kitchen to use for making coffee
Disliked: Not much
Christine Tue, 8 July 2025
Could be cleaner and quieter,...
Liked: Nice staff and great location.
Disliked: The room wasn’t very clean. Had to sweep the floor when I arrived. Found hairs on the towels and in the bed. People in the building were making loud noise all through the night. Talking and stomping around. I didn’t get much sleep.
Anonymous Mon, 7 July 2025
Exceptional
Liked: Cozy, conveniently located, quiet, clean. Beautifully maintained late 19th century building. Air conditioning worked fantastically. Friendly, helpful staff and luggage storage provided.
David Sat, 5 July 2025
Exceptional
Amy Fri, 4 July 2025
Good
Liked: Location
Destinyrivera26 Fri, 4 July 2025
Very good