The Duffy Times Square by Kasa Guest Reviews
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|0.7 miles from New York City centre|
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Kandice, Boynton Beach, visiting Terminal 5 NYC Thu, 17 October 2013
Loved the location of this hotel - there was access to everything right down the street. Room was very clean and perfect to fit two people. I would recommend this hotel to everyone :) !
Liked: LOVE :)
Lorianne Thu, 30 September 2021
Brett Sun, 26 September 2021
Disliked: you could hear the music from the hookah bar next door blaring until 3:30am
Ilan Thu, 23 September 2021
Good overall with some issues
Liked: The facility feels very private, intimate and not like a hotel. location is wonderful, amid the bars and restaurants of Hell's Kitchen and midtown Manhattan. The rooms are comfy, clean and renovated.
Disliked: The kasa concept has no on-site services or face to face interaction and that brings a few limits - you can't leave the buggage there after checking out the room at 11am (which is a very common situation) and during your stay you cannot receive packages from online shopping (a service I personally use often in the US). When I addressed the issues online, I received a prompt reply with a few suggestions for external solutions, however the responsibility and costs of the solutions fell solely on me. That made me disappointed.
Lorianne Wed, 22 September 2021
Great stay. Easy and comfortable.
Liked: Location was great; bed was comfortable; coffee and good sized bathroom
Disliked: The place next door had trash everywhere
Rafael Thu, 16 September 2021
Anonymous Thu, 16 September 2021
Liked: Good location, comfortable bed, small refrig, some tv choices. Better than a cookie cutter hotel
Disliked: No staff. Passwords to get into building and rooms. Difficulty accessing and registering .
Juan Tue, 14 September 2021
Comfortable room, nice facilities, but...
Liked: Location, bedding, amenities
Disliked: Lack of daily housekeeping. No ice. No breakfast (they used to offer it).
Anonymous Thu, 9 September 2021
Broken Keypad - It was...
Liked: Nice location, clean room
Disliked: The keypad to enter the facility was broken when I arrived, which gave me a negative first impression of the property. This automated checkin must be seamless to guests!
Raymond Thu, 26 August 2021
Liked: Everything else! The location was walking distance to Times Square. We were there during a flash flood without an umbrella, but Kasa came through with a bunch of umbrellas for the guests to use. Great experience overall.
Disliked: The drain in the shower was clogged.
Diana Thu, 5 August 2021
Not as great as on...
Liked: The location was pretty good, close to everything, it is quiet.
Disliked: There was a long pubic hair on the pillow!!!! The registration is only possible through a automated portal, where you have to hold your id in front of the camera. Which took me a lot of efford to go through, as it could not read it. In the end we could solve it thank to Stasy, Hotels employee. The check in time was changing from 3 p.m. to 4 p.m. The view out of the window was terrible.