The Dragon Hotel

There are only two lifts, both can only accommodate 3 people. They are both very slow and only one was working. Clearly needs to be updated. But, the hotel was an otherwise good experience.

Liked: The room quality was generally good, as was breakfast.
Disliked: The lift and the lack of fridge in the room.

Good

Great value for money

Liked: I loved my room so clean, and I enjoyed my soak in the tub. The veiws were amazing, so quiet, excellent sleep. Totally undisturbed. The hotel is beautiful and the bar is a must visit. Breakfast is on second floor offering a brilliant variety of tasty breakfasts. Very good value for money.
Disliked: The receptionist when I arrived. I have a sore troat from cancer treatment. I explained that I had booked a room, and she continually asked what I meant. Then rudly said ohh you have a resevation. When I said I found her rude, she talked over me and said I was hard to understand. I spoke too fast and smirked at me being uncomfortable. This is the second time I've been disappointed by the welcome and wish more thought was given to a person who travelled miles after cancer treatment on a hot day. My leaving was warmer by a nice gentleman who asked if I enjoyed my stay which to be fair I did.

Disappointing

Liked: Great location, but that’s about it.!!!
Disliked: The hotel is very tired, the rooms where not what I expected from a 4 start rated hotel. The tv was broken, the air con didn’t work, the carpets were a trip hazard, the lift was small and only a 3 people weighted limit (infact one had to get out). The room was more like a hostel and the furniture and walls looked horrendous.

Horrendous

Liked: Nothing
Disliked: Views were awful, unclean, food was cold. I booked this for my parents to stay in Swansea after a day out in Swansea on my mother’s birthday. My mother is not fussy at all but she actually cried when she seen the room (and this was supposed to be an upgraded room!).

Pleasant

Passable

Passable

Good

Very good