The Dragon Hotel Guest Reviews
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Richard, Windsor, visiting Brangwyn Hall Swansea Sun, 29 May 2022
There are only two lifts, both can only accommodate 3 people. They are both very slow and only one was working. Clearly needs to be updated. But, the hotel was an otherwise good experience.
Liked: The room quality was generally good, as was breakfast.
Disliked: The lift and the lack of fridge in the room.
Sunday Wed, 7 May 2025
Pleasant
Peter Wed, 7 May 2025
Good
Liked: location
Disliked: having to pay for breakfast
Tara Wed, 7 May 2025
Was fine for what we...
Liked: Reception was clean and tidy, room was a good size, car parking available
Disliked: The bed was so small if you moved onto your side you were at risk of falling off, no plug sockets next to bed for charging phone, lift was small and wouldn't allow 4 of us and bags to use at once
Simon Tue, 6 May 2025
Very good
Gemma Tue, 6 May 2025
Good
Liked: Great value for a great location
Clare Mon, 5 May 2025
Outstanding service and welcome and...
Liked: Breakfast was great, the team were very friendly and helpful, especially Dhuy and Linda and did an amazing job keeping everything stock up, as the hotel was full and breakfast was busy. It was great to have gluten free options available as well as Oat milk. Our room was very comfortable and clean and was serviced every day and the air conditioning was a welcome bonus.
Katherine Mon, 5 May 2025
Very good
Liked: We liked the location, and parking was available at the rear. We had buffet English breakfast once, which was lovely and plenty of choice.
Disliked: Lifts were small and only one was working
Valentina Mon, 5 May 2025
Disappointing
Liked: The location and lobby is nice
Disliked: Room outdated, carpets dirty. Bed uncomfortable. Windows dirty. No sockets by the bedside.
Sarah Mon, 5 May 2025
Bad
Liked: Being moved to a clean room
Disliked: The dirty room
Robert Sun, 4 May 2025
Feel sorry for anyone having...
Liked: The staff were lovely, battling with a broken Hotel.
Disliked: Pretty much everything. Lift’s broken. Tired and I need of major repairs. Disgusting view with disturbing viewing from directly outside our window. I felt physically sick on arrival. We moved to a room not much better.