The Dilly Guest Reviews
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Tracy Fri, 18 July 2025
Exceptional Hotel, Amazing Staff, Fantastic...
Liked: I don't know where to start! Booked for my Mother in Laws 80th, chose a Central location so we could get around easily and The Dilly is perfectly located. The Hotel is beautiful, it's clean and well maintained. The Staff were over and above expectations, from Front Desk to Waiting on, all of them were friendly and extremely helpful. Our Room was HUGE, I've never stayed in a Twin Room so big before, we overlooked the main street but couldn't hear a thing, recommend 514 if anyone wants plenty of space. The Piano Bar was exceptional, again the staff just couldn't do enough and were so attentive. Breakfast was phenomenal, another first with the selection on offer, there was so much of everything. When we entered our room the staff had done it all up in Birthday balloons, we had cake & Fizz and a lovely bear with choc, my Mother in Law couldn't believe how special they had made it for her. We ha afternoon Tea on the Sunday, again it blew us away, the little touches were just fabulous. In summary, if I ever visit London again I will stay at The Dilly and if you're looking for somewhere luxurious to stay for a special occasion I honestly couldn't recommend this Hotel enough. Thank you all at The Dilly.
Disliked: Nothing
Mickthetraveller Fri, 18 July 2025
Great location
Liked: Location. Downstairs at the Dilly Bar. The doormen were excellent. Nice firm beds. Complimentary water daily.
Disliked: Lifts were a bit hit and miss. Feels a bit dated. No, a la Carte breakfast option.
Arlene Fri, 18 July 2025
Superb
Liked: Excellent location,close to tube station.
Neil Thu, 17 July 2025
Good location for short stay...
Liked: Excellent and friendly service throughout.Comfortable bed (8/10) - and thanks for the complementary upgrade
Disliked: Terrace restaurant at breakfast was like a sauna - almost unbearably hot.
Amanda Thu, 17 July 2025
Luxurious and convenient
Liked: Location was excellent. We were given a free upgrade and felt very spoilt. The staff were very friendly
Disliked: Swimming pool was nit very warm
Jurgita Thu, 17 July 2025
Exceptional
Joanne Thu, 17 July 2025
Excellent, really nice touches in...
Liked: Staff had made a big effort to accommodate a request to help celebrate my mums special birthday. Room had been decorated and complimentary fizz and treats were ready for our arrival. Super helpful and professional staff throughout our stay.
Disliked: Lifts a little slow, minor detail.
Caroline Thu, 17 July 2025
Exceptional
Andrew Thu, 17 July 2025
Somewhere special to stay and...
Liked: Excellent staff who couldn’t do enough to help us. The property has been sympathetically refurbished and is now stunning from the subterranean pool to the amazing glass restaurant for breakfast.
Disliked: One lift was out of order but didn’t affect our stay as other lifts came quickly
Anonymous Thu, 17 July 2025
Poor
Liked: Location Food at breakfast
Disliked: Size of roomView of air shaft Slow elevator service Broken coffee machine at breakfast Crowds at breakfast Decor of breakfast restaurant