I have given this hotel...

Liked: Location which I know well and having stayed previously often found the staff very friendly.
Disliked: The room i was allocated this trip was tired and at best ordinary no matter even disguised as a "classic room". As a regular global traveller and ex contributor to Conde Nast Traveller I am aware of the pressure and demands on a hotel and staff. The room however I was given I normally wouldn't accept and most definitely given the price paid for it. I was informed I shouldn't have booked via Booking.com. The tiny window attic room was a tired room verging on dirty, a stained bath tub, likewise the carpet ....paying almost £400 per night for this standard is completely unacceptable. The manager incorrectly (and again) informed me they couldn't issue a receipt and showed little interest until I pressed and another staff member rather reluctantly offered they could provide a receipt.

Very good

would never stay there again

Liked: I liked the location
Disliked: I didn?t like the quality of the room, the room and especially the restaurant were dirty! there was no ambiance about the hotel!

Good

Disappointing

Liked: Good pool

Disappointing

Exceptional

Liked: Excellent location all you need for a prefect trip
Disliked: The Ac is not working very well

not good at all

Liked: we didn't like anything about the hotel. The only good thing was that the manager was very helpful in moving us to a new room and applying some discounts throughout our stay
Disliked: The hotel was very dated and in need of a complete revamp, it is totally not worth the prices they are charging. very unhappy customer

Superb

Liked: I loved the location. The staff (specifically the Front Desk and the Concierge - George and Paul) were very helpful and pleasant. We felt very cared for :-)