Name: The Cube Hotel Birmingham
Address: The Cube 200 Wharfside Street, Birmingham
Telephone: 0800 031 8416

Extremely disappointing.

Liked: The hotel is located near the mailbox.
Disliked: I booked the ‘Balcony Suite’ for the night through booking.com. The room was advertised at £189 for one night on a Monday. I wouldn’t consider this room to be a suite as it is more akin to a superior room. Service at the reception is friendly and professional. However, the room was extremely disappointing. The curtains were covered in stains and falling apart with frayed edges. The windows were filthy. It is clear the windows are not cleaned on a regular basis. The paint was chipped on the ceiling and walls with sellotape all over the ceiling. The hanging lights had balloon ribbons tied to it (from a previous customer). There were stains on the headboard. One of the chairs had hair all over it (from a previous customer). No furniture on the balcony despite this being advertised in pictures and other balconies having furniture. I asked the receptionist for another room but unfortunately there were no other ‘balcony suites’ available. I was offered 2 complimentary drinks and a £10% discount (less than £20). It’s clear that hotel management does not care for these rooms and they are not cleaned properly or inspected.

Excellent value for money

Liked: King suite absolutely amazing. Location of the hotel is perfect for exploring the nicer part of town around the canal basin. Lots of bats and restaurants
Disliked: Nothing

Poor

Disliked: Booked superior room, got moved to a standard room due to the TV not working. Standard room had a leaking shower with towels all over the shower floor. When we went to reception all he said was 'we have no more rooms so take the pick of the 2 with a 20% refund or a full refund (but would need to go somewhere else, this was 10 o'clock at night and we had traveled) We have been coming here a few years now and it's always been great and really enjoyed our stay but this time has really put us off and we won't be going back. This was our first time away since having our baby and was for our 10 year wedding anniversary so we really put a downer on the night.

Close to mail box

Liked: Close to mail box , half price bfast at marco pier whites
Disliked: Being on the high floor , didn’t know only was top floors for rooms tho