The Crescent Hyde Park

Absolutely not as pictured

Liked: The location was great and the price was reasonable. Having the ability to store our luggage at their sister hotel nearby was helpful.
Disliked: The room was Not as depicted in the photos. We booked a standard (not a compact) room. The room we received was in the basement and was the smallest room I have ever seen. It was! smaller than even the pictures shown on line for the compact room. If someone sat at the desk it blocked access to the bathroom.. We even had difficulty getting our carry-on luggage into the room. To top it off, the TV couldn't access any signal.

Good

Liked: Nice big rooms, clean and comfortable bed
Disliked: No lift, my room was on the last floor! Also no breakfast, no space to socialize and the vast majority of the day, the reception desk is not staffed.

Good

Exceptional

great

Liked: close to the event
Disliked: housekeeping knocking on the door before leaving time (11:00am)

Good value for money

Liked: Very well located with tea,, coffee and lovely bathroom products. Staff were warm, friendly. and welcoming. Luggage could be left across the road in the sister hotel. .
Disliked: No lift, but we knew that. Bathroom was a little small and worn.

Superb

Not what I expected.

Liked: Totally misleading picture. It’s one tall terrace om this building and no lift- 4th floor and so in a loft space.
Disliked: Not like the image. No staff. Had to wait for someone to come over the road from a sister hotel.

Exceptional