Name: The County Hotel
Address: 9 Botchergate, Carlisle
Telephone: 0800 031 8416

The County Hotel Guest Reviews

Overall Average Score:

Good (3.5 out of 5)

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Very good

Liked: Centraln location and excellent breakfast and free parking

Good value

Liked: Good location and friendly staff
Disliked: Hotel is very run down

Superb

Liked: Loved that it was dog friendly, with too large dogs we got a large room and dog treats on arrival
Disliked: Nothing

My go to when visiting...

Liked: Large clean room, great shower and very friendly helpful staff as always and free parking at the rear of the hotel

Pleasant

Awful

Liked: Location
Disliked: Broken bedroom furniture, dirty sticky. Carpet in the bedroom, cracked toilet

Worst hotel we have ever...

Liked: Nothing at all.. the receptionist at checkout however was very nice and apologetic.
Disliked: Receptionist very unfriendly on arrival. Car park facilities poor . Cost us £15.to park next door. Receptionist told us first come first served in a not nice way. Very dirty looking hotel. Room very unwelcoming. Kettle dirty. Beds dirty..one in particular mattress stained. Hair on matress topper. Armchair badly stained. I dint sleep in bed at all.

Disappointing

Liked: The night porter was excellent when faced with a problem.
Disliked: It is the first hotel I have stayed in, where I didn't feel safe due to other guests. I'm not sure what I would have done if the night porter hadn't been there.

Mc smelly hotelly

Liked: Nothing
Disliked: Very dated dirty carpets

Basic stay

Liked: Location was spot on.
Disliked: Very old building , really basic rooms , small bed , no details in room of how to use the phone , had no toilet roll had to contact reception.