The Colonnade London Guest Reviews
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Write a review
Mark Fri, 2 May 2025
Ok for what was required...
Liked: Location was ideal for accessing the tube station the hotel was very outdated needs modernising and some diy improvements our window in our room was broke on arrival not a good look creaky old flooring throughout the room noisey air con which was unfortunately needed as it was super hot few days this could be a very nice hotel with a bit of tlc and money spent on it our bed was 2 different divans put together at different heights sleeping was difficult .
Disliked: See above
Matthew Fri, 2 May 2025
Superb
Liked: Beautiful hotel situated within 300m of the tube. Room was amazing and the staff were brilliant
Chris Fri, 2 May 2025
Bad
Christopher Thu, 1 May 2025
Great location and friendly welcoming...
Liked: Fabulous location, welcoming atmosphere and great rooms
Disliked: Some of the rooms are a little dated
Adam Thu, 1 May 2025
Bad
Louise Thu, 1 May 2025
Very poor
Liked: The receptionist was pleasant. The location was amazing. Everything else was poor to bad.
Disliked: Everything. The rooms were awful. If it wasn't dated or shabby, it was broken. Bedding was stained. Curtains didn't close properly. The sofa was stained. Cupboard doors were hanging off. The air conditioning/heating was broken. The shower had zero water pressure, and the shower head pole fell off. Bathroom sink tap didn't work. Half the sockets didn't work. The management has been poor with responding. We paid for half board to be told on arrival that the restaurant was closed due to a private function with no resolution offered bar room service at a specific time which would have been too late for my child.and the menu options were minimal (options were what was being served at the private function which didn't include a vegetarian option). When I raised these issues on the evening of my stay, the receptionist was apologetic and, dare I say, embarrassed on behalf of the hotel. I was told I would be reimbursed the price of the meal at least, this hasn't happened despite numerous emails to them. The only email I have had in response is an offer of a complimentary stay on a Sunday of my choice. Laughable really, there is not a single chance I will ever visit this mediocre at best, hotel again. Being self employed, we would have to take the Monday off work losing out on wages. We would have to travel to London at further cost to us etc. An absolute joke of a business. I have never, ever complained about a hotel before but I really, really urge people to take heed of all reviews on this one and avoid like the plague!
Alberto Wed, 30 April 2025
It worked enough
Liked: Location and character
Disliked: small bathroom,Old furniturelow maintenance
Stephen Tue, 29 April 2025
Good location for tube and...
Liked: Location.
Disliked: Noisy events at night.
Evgeny Sun, 27 April 2025
Good to overnight but nothing...
Liked: The hotel was very close to my friend's place, so I overnighted there and that's it! The hotel is very old and has not been renovated for a long time. So I would not recommend it for a romantic stay. The price was very reasonable - 108 EUR with breakfast.
Disliked: Breakfast is very basic. A very weak water from the shower.
Jorge Fri, 25 April 2025
Very good