The Cleveland Guest Reviews
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Umay Thu, 3 July 2025
A well-located hotel with a...
Liked: The room was surprisingly spacious and airy, especially by London standards. The kitchenette and even the fireplace were lovely touches. Also, the short distance to Paddington and the ease of transport made everything very convenient.
Disliked: On the downside, the curtains were surprisingly impractical for this level of accommodation. They didn’t block out the light properly, and the room became bright with the first light of day, which was quite disappointing. I really hope this issue is limited to Room 28 where I stayed, and that it will be addressed soon.
Jo Tue, 1 July 2025
Great location for Paddington Station
Liked: Great location, 10 minutes walk from Paddington Station. We visited London during a particularly hot few days and our bedroom was lovely and cool. Friendly staff, clean bedroom, comfy bed and great shower. Would book again.
Anonymous Tue, 1 July 2025
Overall, Okay, rather anonymous sort...
Liked: Comfortable bed.
Disliked: No sitting room in which to relax. Pigeons outside the window woke me early.
Holliday Mon, 30 June 2025
Exceptional
Liked: For what you get and considering the location, this room was excellent value for money.
Disliked: Nothing really, I couldn't work out how to get the TV working properly. A member of staff came and solved the issue immediately.
Grainne Mon, 30 June 2025
Great location good air con...
Evelin Mon, 30 June 2025
Very good
Mark Sun, 29 June 2025
Excellent stay, would recommend and...
Liked: Early check in, friendly staff, great location and functional room and facilities
Susan Sun, 29 June 2025
The hotel and location were...
Liked: The location was excellent as were the facilities.
Disliked: Nothing
Maria Sat, 28 June 2025
Too expensive for what it...
Liked: Location is ok
Disliked: Room and bathroom too small.
Xiaoping Fri, 27 June 2025
Exceptional
Liked: The hotel is located next to Hyde Park and is just 8-min walk from Paddington Station. The rooms are charming, featuring a small kitchen and an extra single bed, making it perfect for a family of three. The staff are very friendly and helped us with our luggage after we checked out. In particular, Howard was incredibly helpful.
Disliked: None