The Cleveland Guest Reviews
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Christian Wed, 11 June 2025
I would always come back.
Liked: Excellent location in a quiet street only 5 min from Paddington station.
Victoria Wed, 11 June 2025
Good value and a comfortable...
Liked: Clean and comfortable. The staff were welcoming and the area and hotel felt safe
Disliked: Some of the cutlery and cups could have been cleaner.
David Tue, 10 June 2025
very good
Disliked: no spoon to stir tea/coffee
Alison Mon, 9 June 2025
Exceptional
Augsburger Mon, 9 June 2025
Exceptional
Liked: The neighborhood is adorable, safe and easy to get around. We were a 10 minute walk (with luggage) from Paddington station, so it was an easy train ride from Heathrow. We splurged on the Heathrow Express there and back and would do that again, by the way. The kitchenette in our room made it easy to buy some breakfast items and snacks for the end of our long days.
Owens65 Mon, 9 June 2025
Quiet, well-kept location within easy...
Liked: Friendly and helpful staff. Flexibility with leaving luggage at start and end of one night stay was extremely helpful. 24 hour reception also good in allowing for a late night book in after a show. Room was clean and had good natural light. Good room facilities for short stay, including simple food preparation if needed.
Disliked: A few small tweaks would have made the room more comfortable and stylish - an accent chair and more cushions and carpeting rather than flooring which, whilst easy to clean, is not very inviting. Some minor repairs - TV bracket position, blind and sink plug needed.
Jana Mon, 9 June 2025
Such a great two night...
Liked: Very clean, plenty of toiletries, spacious for the three of us, stocked kitchenette, pretty walk from Paddington station with cafes nearby. So grateful we could drop our bags off when we arrived at 8am and start our day on the right foot after a long night of travel.
Disliked: No complaints!
Yuko Sat, 7 June 2025
Exceptional
David Fri, 6 June 2025
Exceptional
Disliked: I tripped at the front door. There are several steps and they are labeled but they could be labeled better.
Anonymous Fri, 6 June 2025
Very good