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The Clarendon Hotel and Spa eeee
The Clarendon Hotel and Spa, 401 West Clarendon Avenue, Phoenix, AZ | Area: Phoenix Downtown
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (267 Ratings)
3.9 miles from Phoenix centre
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Hotel Description
Modern rooms and on-site dining appeal to Our guests at the non-smoking Clarendon Hotel and Spa a boutique property in the midtown business district. The four-story hotel has a vintage '70s vibe and 105 non-smoking rooms and suites outfitted with memory-foam mattresses plush robes gourmet coffeemakers and large flat-panel TVs. Select suites also include sofa beds. You'll find nonstop action weather permitting on the rooftop sundeck that overlooks the city skyline. There's a restaurant on-site. Pets are welcome in select rooms with restrictions and a fee. The hotel is three miles from the Phoenix Convention Center and top attractions like the Phoenix Art Museum Heritage Square and Encanto Park. Upscale shopping at Biltmore Fashion Park is five miles away. The hotel is nine miles from Phoenix Sky Harbor International Airport and within walking distance of two metro rail stations.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Family room
` Internet services
` Spa and wellness centre
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Sun terrace
` Outdoor pool (all year)
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Electric vehicle charging station
` Hot tub/jacuzzi

The Clarendon Hotel and Spa Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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3.8

Good - 3.8 out of 5

Kevin Sat, 15 February 2020

Good

Liked: Good location. Room was clean.
Disliked: A few of the staff were not very friendly.

2

Disappointing - 2 out of 5

Jason Sat, 15 February 2020

The pictures online sold me,...

Liked: I liked the staff. They were more than willing and happy to help me. The overall customer service was world class. The food was outstanding.
Disliked: The bathtub in room 315 was clogged. The refrigerator was loud so I unplugged it. Lighting was not terrible but had to figure out where to turn thing on and off. The event was good, but there was a lot of seating issues. A few mix ups with the waiting staff which is understandable it just did not seem like there was a system in place for that amount of people. Overall I would give it a 2 star for the price point. I don't believe in having a bad review for a one time experience I believe you are doing the best you can for an old hotel. This was not a staff issue it was just an observation. Your staff is remarkable. Thank you to all of the staff for such great service.

2.5

Fair - 2.5 out of 5

Josef Tue, 11 February 2020

Would consider staying here again...

Liked: The staff was very friendly and helpful. The Tranquilo restaurant had a great happy hour. Had wings in mole sauce very flavorful and not too spicy. Also took advantage of the spa with massages for me and my wife, they were excellent.
Disliked: The room had a musty smell. The front desk suggested running the air cleaner. Which we did. The musty smell never went away and greeted us every time we entered the room.

5

Exceptional - 5 out of 5

Justin Sat, 8 February 2020

Liked: beautiful

0.5

Poor - 0.5 out of 5

Rhonda Sat, 8 February 2020

Disliked: The Air condition and heating was hard to work. The lighting in the rooms was very poor. The beds were very uncomfortable. The staff were not attentive. Blow dry did work when asked for a replacement the one who delivered the replacement was so rud

4.5

Wonderful - 4.5 out of 5

Eve Thu, 6 February 2020

Birthday weekend with the girls....

Liked: The pool and sky deck are great places to hang out. Food is still amazing
Disliked: 3 pm check in.

2

Disappointing - 2 out of 5

John Wed, 5 February 2020

Liked: RESTAURANT WAS GOOD - BUT FEW ALTERNATIVE CHOICES THAN MEXICAN.
Disliked: ROOM - DIRTY - MOLD IN SHOWER BED -NOT COMFORTABLE QUITE NOISY AT NIGHT - MUSIC LOUD , VOICES LOUD TOO FAR FROM DOWNTOWN

3

Pleasant - 3 out of 5

Anonymous Mon, 3 February 2020

Pleasant

4

Very Good - 4 out of 5

R. Thu, 30 January 2020

Very good

Liked: Convenient to after work activities and quiet location.

2

Disappointing - 2 out of 5

Steve Wed, 29 January 2020

Liked: Breakfast was good.
Disliked: location was not great, no parking for check in, hard to find front door, rooms were old, hotel was sub par in general.

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The Clarendon Hotel and Spa 401 West Clarendon Avenue, Phoenix, AZ