The Clarendon Hotel and Spa Guest Reviews
Write a review
|3.9 miles from Phoenix centre|
Write a review
Jason Tue, 11 May 2021
Despite the little things, I...
Liked: I lived the staff, the restaurant and the pool area.
Disliked: The headboard was warped and had stains in the drawers that looked disgusting, the bathroom needs updated badly, the pool could use new lounge chairs. The prices in the restaurant were a bit to high and the service charge for bringing my plastic cup drink from the bar was dumb.
Barbara Sun, 9 May 2021
Liked: Staff was very friendly, rooms very clean
Disliked: There were couches in suites and they need to be replaced as they had no cushion. Other than that rooms were great
Daphne Wed, 5 May 2021
Liked: Restaurant was great
Disliked: Breakfast was disappointing. the crowd at the pool was questionable (drunk and drugged behaviors)
Yoli Tue, 4 May 2021
Sarah Sat, 24 April 2021
Liked: It was nice looking on the outside
Disliked: It was dirty inside
Alyssa Wed, 21 April 2021
Not what I expected
Liked: The pictures make it seem so much better. I liked the restaurant, but that?s about it.
Disliked: There was no phones in the rooms, so there was no way to call down for anything you needed you had to go down to front desk. And couldn?t order room service. So strange. It was poor quality overall, save your money and time and book at a Hilton or something. The room was not great, the floor was concrete, there was no counter space in the bathroom. And idk about the ?spa? they have but I didn?t see it... lol
Andrea Mon, 19 April 2021
Liked: Good size room. Soda and snacks are included.
Disliked: Bit worn down. As breakfast they only hand out burritos.
Kathy Fri, 16 April 2021
Tami Wed, 14 April 2021
With a little work it...
Liked: Overall the hotel offered nice services- pool, restaurant & bar with outdoor seating, etc (even if we didn't have the time to use them). The front desk staff was friendly. The breakfast burritos to-go were great.
Disliked: I think the biggest issue is that we just didn't feel very safe there. From the minute we arrived and throughout our stay there were always people hanging out in cars in the parking lot, sometimes drinking or smoking weed... then a couple times there were people wandering up & down the stairway and halls that didn't look like they were guests at the hotel, acting a bit strange... just made me a nervous as I was traveling with my kids. The room, while very spacious, was rough around the edges...the towel bar was missing, no doors on the closet, blinds were a little broken & crooked, cracks in the pictures on the walls, etc. It also didn't have the pool view as in the photo of the room we booked online and instead were overlooking the sketchy parking lot. The bathroom compared to the size of the room (that could fit 4-6) was teeny tiny, and the remotes to the TV didn't work. The place could be really nice with a little work & attention to detail in the rooms. If it had looked more like the photos on the internet I think we would've been happier with the room (and price).
Anonymous Sat, 10 April 2021