The Clarendon Hotel and Spa Guest Reviews
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|3.9 miles from Phoenix centre|
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Matthew Wed, 23 November 2022
great value, comfortable
Liked: the room was spacious and comfortable
Disliked: I arrived at 10am after a long 17 hour flight from Australia and had to wait by the pool until 3:30pm to get my room where I desperately needed sleep. it?s in their terms, I understand that. would have been nice to gain access earlier so I could recoup.
James Sun, 20 November 2022
Liked: The room was very comfortable, the location was perfect for what I needed.
Disliked: I was not dissatisfied with anything.
Meghanne Wed, 2 November 2022
Amazing staff but not what...
Liked: The staff were amazing. Very accommodating and knowledgeable. We needed to extend our stay and even though the booking couldn't be modified since it was through booking.com, they still made sure we got the extra night and made it roughly the same amount as the first. Lovely staff.
Disliked: The room advertised was not the room we got. In addition, for being a hotel and spa, I had the expectation of a nice, modern, and clean space. This was not the case. The carpet was old. All the furniture had water damaged or some kind of filth on it. It looked as if it was a motel type of room. The other thing I didn't enjoy was that everything had to be picked up at the front desk. There was no ice bucket, no cups, no mini toiletries that usually are given at a hotel. For the price we paid and the way it is portrayed online, it did not live up to the expectations I had when booking.
Sally Thu, 27 October 2022
Velazco Fri, 21 October 2022
Liked: The rooms are very dark and tired. They need to be refresh. The bathroom gets flooded when you take a shower.The restaurant was the only good thing of this place.
Disliked: Nicer rooms and staff
Brian Wed, 19 October 2022
Andrew Mon, 17 October 2022
Liked: clean and friendly staff.
Juanita Thu, 29 September 2022
Liked: Breakfast horrible
Disliked: Did not get room I booked and staff did not try to accommodate
Crystal Wed, 28 September 2022
Liked: Great location. My sink didn't work n they upgraded me complimentary to the cannabis suites. It was a nice.
Perrin Wed, 21 September 2022