The Chelsean New York Guest Reviews
Write a review
Write a review
David H, Abington , visiting Gotham Comedy Club
Liked: Sorry, I can't think of anything I just wanted to leave especially when I spend over $400 with food and valet.
Disliked: The room was very small and cold - the windows needs to be sealed.
Morenike A, Baltimore, Maryland
I liked it overall.
Liked: Excellent staff and the view from the room was nice.
Disliked: The towels looked old
Carlos Sat, 16 August 2025
Tolerable for the location.
Liked: The location was great and the staff was friendly and helpful.
Disliked: The property is outdated, dirty, has poor maintenance overall. The floors in the room are dirty and there is a strong smell of mold and urine in the bathroom. The furniture in the room is damaged and so were the walls in the room. The elevator door to the main level takes a while to open.
Jeremy Sat, 16 August 2025
It was a very enjoyable...
Ethan Fri, 15 August 2025
Good
Liked: the location was good, and the deli around the corner was nice, but there are a few scammers near the train exit on 23rd street so just don't talk to anyone till you get to your room
Disliked: the shower either went from freezing cold to extremely hot, and they never gave us any body wash, shampoo or conditioner, and they only clean the room when you request it
Tamar Fri, 15 August 2025
Superb
Liked: I liked the location of the hotel, 10 minutes walking from penn station. Close to subway line 1.The rooms are clean, contain comfortable beds, shower, table, coffee and tea. Cold water and ice cubes are available. Staff was kind and helpful. It was a good place to go back to in the evening after long hot days of touring the amazing new york city.
Disliked: There was no refrigerator in the room, a little noisy (from the bar on first floor)only on Saturday night.
Amos Thu, 14 August 2025
Very good
Liked: Good location near Subway. Good options for coffee, steak, and deli items within walking distance.Hotel had a night club, I was on floor 9 and could not hear them.Room was small by normal standards but a good size for NYC and well designed.
Disliked: Felt a little dark but other than that no complaints
Machiriva Thu, 14 August 2025
Excellent stay!
Liked: Location is great, the room was comfortable, two good beds and nice shower. Staff is very friendly and helpful
Disliked: It is a little bit noise at night, very busy street
Jui-chieh Wed, 13 August 2025
We will come back again...
Liked: Location is great, service is great too. It is Clean, Private and Safe.
Leszek Wed, 13 August 2025
Good location to get around
Liked: Safe access
Disliked: Could hear music from bar below but it didn’t disturb much as we were soo tired
Theophilos Wed, 13 August 2025
Very disappointed. I don’t recommend...
Liked: Location.
Disliked: Very noisy until 3-4:00 AM . The hotel and the rooms looked very tired. The vinyl of the chair was ripped. The room did not have a mini fridge.
New Mon, 11 August 2025
Anyone can access the elevators...
Liked: Nothing good to comment, terrible accommodation.
Disliked: Noisy hotel. It has a nightclub in the lobby. The noise, disorder, and drugs are incredible. It's not a safe hotel for guests. Don't waste your money on this place.