The Chatwal - The Unbound Collection by Hyatt Guest Reviews
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Gianna Sun, 1 June 2025
Superb
Oliver Tue, 27 May 2025
Superb
Günter Thu, 1 May 2025
High class
Liked: A wonderful location, best of hotel ever. Very helpful concierge and reception! Overall: A perfect stay in the middle of Manhatten. Do not miss the restaurant when you stay in Chatwal.
Disliked: Nothing to be reported.
Milissa Thu, 3 April 2025
Exceptional
Liked: The bathroom and the spa was the absolute best part!
Disliked: Bed could have been more comfortable
Johnny Mon, 24 March 2025
Good
Walter Thu, 20 March 2025
Comfy stay at well located...
Liked: Perfect location, very gracious and helpful staff. Lovely room. Bar and restaurant were highlights. Great shower and toiletries. Great communication via text for hotel services.
Disliked: Feels a bit outdated - television doesn’t have streaming services. Elevator buttons glitchy. Our room had not been cleaned or restocked thoroughly before arrival. Tech in general seems a couple generations old. For the price, these things need to be updated and on point.
Keila Sat, 15 March 2025
Exceptional
Liked: Everything was excellent
Doug Sun, 23 February 2025
Very good
Murphy Sat, 7 December 2024
Good
Michelle Fri, 6 December 2024
Small, misleading price don’t be...
Liked: Local to time square and looked nice in pictures. Hotel is very small and feels very cramped.
Disliked: We booked bed and breakfast then on check out told our kids were not free.. we had to pay a large amount and staff didn’t really care (even the lady manager) this is extremely misleading when I’ve paid for my family a bed and breakfast room. Male staff for breakfast seemed very moody. I would not return after paying over 4k.