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The Chatwal - The Unbound Collection by Hyatt

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The Chatwal - The Unbound Collection by Hyatt, 130 West 44th Street, New York City, NY -(888) 420-1657
Area: Times Square - Theatre District
(Map)
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (172 Ratings)
0.2 miles from New York City centre
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The Spotlight on The Chatwal - The Unbound Collection by Hyatt

Art Deco Luxury Just Steps from Broadway

Modern elegance meets classic glamour at The Chatwal - The Unbound Collection by Hyatt, a boutique 5-star hotel located in the heart of Midtown Manhattan. Just a short walk from the city’s most iconic theaters and music venues, this upscale escape offers concert-goers a plush base with timeless style, personalized service, and top-tier amenities. From the rich Art Deco design to the 24-hour gym and spa, every detail is curated for a luxury NYC experience.

Why Concert-goers love it

This hotel is a dream for anyone catching a show in the Theater District. You're just 3 minutes from Times Square and 5 minutes from Broadway theaters, meaning you can walk to many concert venues and still be back in your room before the encore ends. Despite the buzzing location, rooms are well-soundproofed, making post-show recovery peaceful. The 4:00 PM check-in and generous 12:00 PM checkout give you plenty of flexibility around performance times.

Who this Hotel is great for

- Groups of friends looking for a luxe base near the action
- Solo travelers crossing off a must-see artist
- Couples on a musical weekend getaway
- Fans who want to unwind in a serene space after the concert buzz
- Budget-conscious fans may want to splurge for a special occasion

Food and Drink Options

The on-site Lambs Club offers a modern twist on American classics and a stylish mezzanine lounge with sweeping city views—perfect for pre-show bites or post-concert drinks. While there's no 24/7 room service, the restaurant stays open late, and nearby eateries are plentiful. Breakfast is available and well-timed for those sleeping in after a late night.

Nightlife Options

You're surrounded by the best of NYC nightlife—from rooftop bars to jazz lounges and cocktail dens. While the hotel doesn’t host live music itself, the in-house bar is a refined spot to toast the night, and you're only blocks from some of Midtown’s most electric after-hours venues.

What People Say

Guests rave about the exceptional service, with many highlighting the personal butler service and helpful concierge staff who can assist with show tickets and local recommendations. The luxurious beds and high-end linens also earn consistent praise, and travelers love the blend of old-world charm and modern convenience.

Areas for Improvement

This isn’t a budget pick—some guests mention the price tag, but most agree the service and location justify the splurge. A few reviews note that the on-site dining can get busy, so reservations are a smart move.

The Bottom Line

For concert-goers who want top-tier comfort just steps from NYC’s best venues, The Chatwal offers a stylish, serene, and luxurious home base.
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` French
` German
` Hindi
` Portuguese
` Russian
` Slovenian
` Spanish
` Filipino
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Food delivery
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Spa services
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

The Chatwal - The Unbound Collection by Hyatt Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Milissa Thu, 3 April 2025

Exceptional

Liked: The bathroom and the spa was the absolute best part!
Disliked: Bed could have been more comfortable

3.5

Good - 3.5 out of 5

Johnny Mon, 24 March 2025

Good

3.5

Good - 3.5 out of 5

Walter Thu, 20 March 2025

Comfy stay at well located...

Liked: Perfect location, very gracious and helpful staff. Lovely room. Bar and restaurant were highlights. Great shower and toiletries. Great communication via text for hotel services.
Disliked: Feels a bit outdated - television doesn’t have streaming services. Elevator buttons glitchy. Our room had not been cleaned or restocked thoroughly before arrival. Tech in general seems a couple generations old. For the price, these things need to be updated and on point.

5

Exceptional - 5.0 out of 5

Keila Sat, 15 March 2025

Exceptional

Liked: Everything was excellent

4

Very Good - 4.0 out of 5

Doug Sun, 23 February 2025

Very good

3.5

Good - 3.5 out of 5

Murphy Sat, 7 December 2024

Good

2

Disappointing - 2.0 out of 5

Michelle Fri, 6 December 2024

Small, misleading price don’t be...

Liked: Local to time square and looked nice in pictures. Hotel is very small and feels very cramped.
Disliked: We booked bed and breakfast then on check out told our kids were not free.. we had to pay a large amount and staff didn’t really care (even the lady manager) this is extremely misleading when I’ve paid for my family a bed and breakfast room. Male staff for breakfast seemed very moody. I would not return after paying over 4k.

5

Exceptional - 5.0 out of 5

Tim Sun, 1 December 2024

Exceptional

0.5

Poor - 0.5 out of 5

Akram Sat, 30 November 2024

will never come back.

Liked: the room was nice size.the concierge and bell boys are amazing.
Disliked: the most rude staff i ever met i felt like i owe them money or something.no room service after 12 am thats not normal for 5 star hotels.the elevator sucks and problematici could hear people walking and talking outside my room all the time.i had to call few times from my room to hotel for them to pick up.bed is so overused and not comfortable.nothing in this hotel is worth the money i paid.... even if it was 20% of the price its still not worth it

4.5

Wonderful - 4.5 out of 5

Sheila Thu, 28 November 2024

Superb

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The Chatwal - The Unbound Collection by Hyatt 130 West 44th Street, New York City, NY