The Castle Hotel Neath Guest Reviews
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Write a review
David Tue, 1 July 2025
Very good
Kevin Mon, 30 June 2025
Location good for our requirements....
Liked: We like the Castle hotel, it has a relaxing wood panelled lounge bar and a lift to the upper floors.Pleasant staff and a carpark near.
Disliked: A full English breakfast in my view should be retained to enhance the expierence.Room 17 no bathroom shelf to put your bits & bobs on.Mixer tap needs replacing with a new one.
Sam Mon, 30 June 2025
Would stay again
Liked: LocationComfortableSecond time staying here
Disliked: Beautiful four poster bed in room 1, however the mattress dipped in the middle and the top of the four poster was thick with dust as was behind the bedside tables and under the bed. The bog standard shower was ok, albeit plonked in the middle of the wall above the bath taps. Could do with a small upgrade in there. Apart from that all was good and I would stay again.
Angela Mon, 30 June 2025
Served a purpose however would...
Liked: Location was ok as close to where we needed to be. Great shower!
Disliked: Small gloomy bedroom. Recently decorated but highly patterned carpet hadn’t been replaced and was heavily stained. Small frosted glass window with flock of noisy pigeons roosting outside. Disappointing continental breakfast. Limited fresh produce. Bit concerned about hygiene as breakfast staff were placing unused napkins and cutlery on the seats of the dining room chairs whilst relaying tables. I did raise this with the receptionist on duty.
Karen Sun, 29 June 2025
Pleasant
Liked: Location and friendly reception lady
Disliked: Kettle no where near a plug. Lamp at side of bed but no socket. No instructions for air con, too hot all night air con came on 10mins before leaving. No the facilities I would expect for £95 a night.
Robert Sun, 29 June 2025
Quiet relaxing night
Liked: We asked for a quiet room and got exactly what we asked for including a huge bath and very comfortable bed. Splendid
Disliked: No restaurant service available in the evening was a disappointment but there are loads of places to eat in Neath.
Kayleigh Sat, 28 June 2025
Exceptional
Liked: Beautiful room with a four-poster bed and a large bath
Disliked: No cooked breakfast option
Steven Sat, 28 June 2025
Superb
Lloyd Thu, 26 June 2025
Passable
Liked: The location was ideal
Disliked: The bed was uncomfortable & the breakfast could of been better especially with what we are paying & the staff was super friendly & lovely
Effinnelle Wed, 25 June 2025
very happy
Liked: everything
Disliked: no problems at all