The Capital Suites Hotel Guest Reviews
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Louise, Br, visiting KEMBA Live! Columbus Mon, 21 August 2023
Walls were molded and smelly in the bathroom; no USB ports; towels were smelly; room was hot and control panel not operational; very overpriced for a very old outdated hotel.
Liked: Lady at checkout was superb. Sunday morning 8-20-23. Suggested a local diner for us that was great.
Kristina, Hamilton Tue, 20 September 2022
House keeping brought covers that were covered in feathers. Front desk had to check if there were any rooms available even after booking the room 1 month in advance. No trash can. The air conditioning vent was right over to the bed. Froze all night and sweated after turning the air off. Didn't sleep due to the elevator being right next to our room. Floors were dirty and ceiling had pure water damage. Paid over $300 for one night and would not recommend.
Liked: The bed was comfortable.
Disliked: Literally everything else!
Bruce, Brunswick, visiting Newport Music Hall
Re-thinking if I want to book again with Hilton.
Liked: The front reception on saturday morning.
Disliked: Carpet was damp; hair was in the drain in the shower that overflowed.
T., Indianapolis
Staff helpful and polite - will stay again.
Liked: Spacious room (king suite) and clean; close to event; walking distance just as advertised.
Disliked: Parking price confusing and the incidental withholding different.
Jennifer, Spartanburg, visiting Historic Crew Stadium
Things closed too early or weren't open.
Liked: Water pressure wonderful.
Disliked: Bathroom walls had chips.
Michael, Vincennes, visiting Value City Arena
Overall had a good stay. Had trouble finding parking garage - wish I hadn't.
Liked: Room was great! Great view; spacious room; staff very nice.
Disliked: Parking garage not for bigger trucks - I started to go up to 4th level and scraped the top of the truck.
Thomas R, Chardon, OH, visiting Palace Theatre Columbus
Very nice room with a great view. Central to the Palace Theater and museums.
Liked: The staff came in and tried to deodorize as best they could.
Disliked: The room had been smoked in and there wasn't another room available. The cleaning staff should attend to this type of problem before the next occupants arrive.
Trevor and Valerie B, Bedford
We stayed in a river suite and it was a beautiful view of the river. It was a very nice room with everything you needed for your stay. I would recommend this place to anybody and will definitely come back to stay.
Liked: Nice staff and comfortable place to stay.
Rhinda L, Marion
Liked: Nice room; good service.
Ray C, Lima, Ohio
We stayed at the Doubletree Downtown for its proximity (within walking) to the Lifestyles Pavilion. Although we ended up driving and parking at the pavilion we enjoyed our stay. The suite was very nice and there is much to do in Columbus.
Liked: Beautiful room and view, and the staff comped my wireless connection.
Disliked: As with all big city, downtown hotels the parking was expensive. Also, we had to change elevators from the hotel to the parking garage.