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The Brown Hotel eeeef
The Brown Hotel, 335 West Broadway, Louisville, KY | Area: Louisville Downtown
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4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (278 Ratings)
0.8 miles from Louisville centre
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Hotel Description
A complimentary airport shuttle on-site fine dining and comfy rooms in a historic building near downtown the non-smoking Brown Hotel wows Our guests with a combination of old-world charm and top-notch modern amenities. Built in 1923 the 16-floor Brown Hotel has stunning public spaces with restored period decor and furniture. There are 293 rooms that feature luxury pillowtop beds with high-end linens and duvets flat-panel TVs with premium channels and period furniture that includes desks dressers and armoires. Club Floor rooms also provide exclusive access to a lounge with complimentary food and drinks throughout the day. The hotel has a charming lobby bar and two restaurants including the famed English Grill a business center gym concierge and gift shop. Parking is available for an additional fee. Located in downtown Louisville's theater district the Brown Hotel is four blocks from Louisville Convention Center and Fourth Street Live!. It's less than a mile from the KFC Yum! Center. Louisville International Airport is six miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Vending Machines
` Air Conditioning
` Babysitting/Child Services
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shuttle service (free)
` Daily maid service
` On-site parking
` WiFi everywhere
` shuttle service
` 24-hour security
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Parking garage
` Breakfast options

The Brown Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.45 out of 5)

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4.5

Wonderful - 4.5 out of 5

Michael Sun, 12 July 2020

Superb

5

Exceptional - 5 out of 5

Ave Mon, 6 July 2020

Brown Hotel during the Covid...

Liked: Historical building and fascinating architecture and interior design. Beautiful and elegant place.
Disliked: Our timing to stay at the hotel - current pandemic situation and protests in the city do not help neither the hotel nor the guests.

5

Exceptional - 5 out of 5

Teppi Fri, 3 July 2020

Liked: Beautiful hotel, so historically elegant! Great service amidst the Covid pandemic, we felt very safe and comfortable. And we had to order the Hot Brown" - it did not disappoint!!

4

Very Good - 4 out of 5

Jennie Tue, 30 June 2020

Cool place, bad timing

Liked: This is a lovely hotel, and each staff member we met was sweet and helpful. During normal times, this would be a lively neighborhood. If not for construction, there is a cool rooftop area.
Disliked: Covid and construction made our stay a little less than ideal - a lot was closed, including on site restaurants and the rooftop area. The neighborhood (theaters) were boarded up. And our toilet overflowed. ?? I suspect that a year from now, this will return to being a very nice place to stay.

3

Pleasant - 3 out of 5

Paul Thu, 25 June 2020

We wish we could have...

Liked: The history and beauty.
Disliked: Covid19 kinda took away our full experience as well as construction. After being able to eat at restaurants before and shop in gift shop it is was kinda disappointing not to be able to share that with family who had not experienced that yet.

1

Poor - 1 out of 5

Verified Hotel Guest Tue, 23 June 2020

Liked: It's historic nature.
Disliked: It seemed dirty. The service was off. They got my orders wrong. Vending machines didn't work. Construction going on over my head. It just seemed one small bad thing after another. I realize staffing is low, but so were guests numbers. Disappointed!

0.5

Poor - 0.5 out of 5

Kathleen Fri, 5 June 2020

Would definitely NOT stay here...

Liked: Bellmen Doug in the evening and Tom in the morning were very helpful and friendly. Food was good.
Disliked: I needed to get specific directions from the hotel operator who was definitely not helpful and not hospitable in the least as someone who is giving a guest a first impression of the hotel. The check in woman had a very unfriendly attitude and was not receptive to answering any questions we had. The hotel was very dark inside and smelled musty. Outside, there was lots of construction and noise going on as the hotel is being remodeled. There was absolutely no signage to indicate where to check in and get valet service. We understand that there is political unrest going on in these times and also great concern about coronavirus, so the hotel was definitely NOT up to par. My biggest complaint is that since the hotel is not able to offer much compared to its usual high standards, THE ROOM RATES NEED TO BE ADJUSTED ACCORDINGLY!!! Price for one night stay was way too high under the circumstances. We are seasoned travelers and we have found that all the other places we have stayed in have adjusted their rates.

3.5

Good - 3.5 out of 5

Andrew Thu, 4 June 2020

Good

Liked: It was beautiful
Disliked: The lounges and restaurants were closed

4

Very Good - 4 out of 5

Kurt Tue, 26 May 2020

Liked: Good location to 4th Street live
Disliked: Rooms starting to need an update.

0.5

Poor - 0.5 out of 5

Verified Hotel Guest Tue, 26 May 2020

Disliked: Moved to three different rooms! First was wrong size bed from what I paid for, 2nd had BLOOD, or what appeared to be blood, on the covers.

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The Brown Hotel 335 West Broadway, Louisville, KY