COVID visit to elderly mum

Liked: Very friendly. Upgraded to a much nicer room than we paid for.
Disliked: Very noisy in front facing bedrooms.

Superb

Exceptional

Lovely room with free upgrade

Liked: The room and location was really good
Disliked: The food was poor. It was cold and disappointing. We had an meal in the evening and a breakfast which were both cold

Very good

Good

Liked: Clean, friendly. Great location
Disliked: Basin in bathroom too small. Not fit for purpose

Exceptional

Liked: The stay and room were great and the staff always
Disliked: Was a bit expensive but it was Christmas time .

Great location, cosy atmosphere, excellent...

Liked: Room, breakfast area/bar and communal areas were modern, well decorated and clean. Bed was comfy, staff were friendly and breakfast was great. Location is spot on, right in the heart of it.
Disliked: Room missed some basics like biscuits with the tea/coffee, free bottled water and toiletries. Coffee at breakfast took three attempts to get right, waitress was excellent though.

Cut Short Stay, Excellent Night

Liked: We had booked 2 nights for New Year. Our government cut it short, but the night we had there was excellent.. Look forward to going back.
Disliked: Nothing