Liked: Staff were wonderful, dinner in the Asian restaurant was excellent, we had a wonderful stay
Disliked: One more sitting chair in the room would have been nice

Not good if you're looking...

Liked: It's an impressive building. Good location too.
Disliked: The AC/ furnace is so loud and unstable that it shakes the entire room when it comes on. The pillows were terrible, super flat, where my neck hurts. The windows are such poor quality that we heard the construction outside from very early in the morning and the police sirens all night. All of these factors combined for an absolutely horrible night's rest.

Exceptional

Pleasant

Liked: It was walking distance to a lot of things. The history of the building.
Disliked: The hot tub was broken. There was a rave across the street and we were not told about it So the music was very loud.

Superb

The hotel itself is a...

Liked: The building itself is a grand beaux arts grand hotel in downtown LA, only one block away from the US bank tower and Central library, the main entrance is facing the Pershing Square which in turn, next to a metro entrance, it is very accessible to main attraction, 30 mins away from Hollywood and 50 mins from Santa Monica, it is within walking distance (5-7 mins) to central market and Historic Boardway District.The hotel itself is featured in numerous movies, Tv programs and music video so it is quite interesting experience.
Disliked: DTLA seems to have experienced quite some deterioration in social orders, while within the hotel vicinity is totally safe, there are significant amount of homelessness and crackhead in the areas, some of the hotel aspects has shown aging, but generally in good shape and hygienic.

Very good

Liked: Almost everything was ok
Disliked: Overall staff behavior could have been better.

Exceptional

Exceptional

Exceptional