The Benson Portland Curio Collection by Hilton Guest Reviews
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Ashley, Portland, Oregon, visiting Tiffany Center
Very disappointed, but it was partially my fault for not complaining and moving rooms.
Liked: The lobby was pretty and the underground tunnel from the parking lot was pretty neat even though it's closed at 7pm.
Disliked: Bed was hard; the room service paper on the bed still had information the person before us had written on it. The heater in the room did not work so the fan just pushed out cold air - wanted to complain but did not want to pack up and move rooms at 3am. The shower did not turn on all the way so the pressure sucked. And to top it off the view was an alley and another building - was disappointed as this was supposed to be a really nice hotel for the high price. Also we were never even given a passward to the wifi and never told about any accommodation they had.
Kathryn, Longview, visiting Roseland Theater
Liked: Great location and service. Gorgeous building.
Disliked: Constant noise from outside. Kept TV on all night to cover it up.
Anonymous Sun, 10 August 2025
The server in the restaurant...
Lichtmann Thu, 7 August 2025
Would strongly recommend this hotel.
Liked: The breakfast, which was included in the price, was excellent. The service for breakfast exceeded expectations. All the staff were professional, friendly and provided exceptional service. I was treated to an introduction to the historical hallway photos by the engineering manager. Discovering and reviewing those photos was a highlight of my stay.
Disliked: Nothing.
Rani Wed, 6 August 2025
Staff were very friendly.
Liked: Lobby area was good.
Disliked: Bathrooms need updating.
Timothy Mon, 4 August 2025
Superb
Anonymous Sat, 2 August 2025
My stay was okie!
Liked: The room was good! Though I had paid for a corner room but I didnt get one.
Disliked: Hot water kettle and a small toothpaste etc would have been good in the toiletries!The breakfast details should be disclosed: That if breakfast is paid for and covered with room, but has a limit to a given price should be made clear.
Karen Thu, 31 July 2025
Very good
Tammy Wed, 30 July 2025
great hotel, wish felt safer...
Liked: clean and nice
Disliked: many homeless and people on street yelling, asking for money felt unsafe walking around in evening with large people gathered and hassle us as we walked past.
Mariia Tue, 29 July 2025
Loved the interior of the...
Liked: It was a truly historic building. They preserved the interior and you felt you just traveled back in time.
Disliked: Rooms were not too big, but it goes with being in a historic building.
Sharon Fri, 25 July 2025
The Benson is a diamond...
Liked: Very comfortable and clean. Complimentary bottles of water were great to have. Decor in the lobby was beautiful. Room was spartan, but bed had lots of fuzzy pillows. Would definitely stay again!
Disliked: The complimentary coffee ran out one morning which was sad, but it’s a quick walk to a coffee shop down the street. My room was near the elevator so it was a bit noisy with other guests coming and going.
Richard Tue, 22 July 2025
Our stay was very comfortable...
Liked: Historic, location, breakfast, staff