Thanet Hotel Annex

Passable

Overall, while the location and...

Liked: The location was excellent, with a wide variety of restaurants and cafés just a short walk away, making it easy to find something delicious to eat at any time. The area was also well connected by public transport, so getting around the city was no trouble at all.Checking in was a breeze—the process was quick and straightforward. I also found the staff to be genuinely friendly, which made me feel welcome and comfortable.
Disliked: The twin room was noticeably small, which made it feel a bit cramped for two people.The en-suite bathroom was also quite compact and could have been cleaner; it left something to be desired in terms of hygiene.The water pressure from the sink was extremely low, making it difficult to use comfortably.We found the beds uncomfortable, with mattresses that felt too thin and lacked support.There was no TV remote provided, which made accessing the TV functions inconvenient.The stairs felt unstable and not entirely safe, which was concerning.

Not recommended for those who...

Liked: On a positive note, I liked the property because it’s well located!
Disliked: The photos on Booking did not reflect the reality of the room. When we arrived, one of the beds was almost falling apart (I have photos to prove it), there were cobwebs in every corner of the ceiling, and the furniture looked like it came from second-hand shops — some pieces still had price tags dated 2023! The bathroom was in even worse condition. My family was really disappointed. If you’re someone who appreciates well-maintained and clean spaces, this is not the place for you. I wouldn’t stay here again and I don’t recommend it.

Exceptional

Liked: Very kind personnel (especially Ahmed) always willing to help with anything at any time of day or night ( even at 4 am).Very good piece for this location.

Thanks to the man on...

Liked: Clean hotel good location excellent staff
Disliked: Furnishings not new

Bad

It's nothing like the photo...

Liked: Location
Disliked: Everything

An experience I’d like to...

Liked: Actually nothing
Disliked: Appalling. I have no idea how this hotel is still listed on Booking.com.Thannet Hotel Annex was a complete disaster. The room was dirty, neglected, and disgusting – there were dead insects on the bathtub and windowsills, a filthy carpet, a moldy wardrobe, a dirty toilet and bathtub, and even a water tap without a handle. The entire room smelled awful and it was obviously not cleaned in months. On top of that, I had strong suspicions of bedbugs, so I left immediately.The staff were completely useless and didn’t offer any solution – no apology, no help, nothing. We had to book a different hotel last-minute, which was much more expensive. And to make it worse, Booking.com refunded me less than half of what I paid. No proper compensation, just empty promises of credits – which never arrived.The pictures on Booking.com are completely misleading. This hotel is a scam. It should be removed from the platform immediately. If you value your money, your time, and your basic hygiene, stay far, far away from this place.

The worst staying in the...

Liked: Nothing
Disliked: Everything: administration was so rude and unprofessional, facilities were so bad, everything was so dirty and didn’t match with the pictures on website.