Swan Hotel Guest Reviews
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Write a review
Edwin Thu, 18 April 2024
Would love to return one...
Liked: The quality of service exceeded our expectations and the room was very comfortable . It was a bit cold in the bathroom and a heated towel rail would have been good. Car parking was convenient nearby. Beer was very good as was the breakfast!
Angela Wed, 17 April 2024
Excellent
Liked: Lovely location staff very helpful and friendly
Disliked: Nothing
David Wed, 10 April 2024
Exceptional
Liked: Amazing
Disliked: Nothing
Jan Wed, 10 April 2024
Great stay in a great...
Liked: We had a great room and the staff were all lovely. Breakfast was delicious. We'll definitely be back!
Disliked: We liked everything!
Stephanie Tue, 9 April 2024
Exceptional
Janet Tue, 9 April 2024
Perfect stay - we will...
Liked: Great accommodation in a central location, lovely, friendly, welcoming staff. Superb breakfast. Very clean throughout. Comfy bed/bedding. Delicious coffee and bottled water in room appreciated.
Mihaela Tue, 9 April 2024
Exceptional
Liked: Well located and very cozy
Disliked: N/A
Graham Mon, 8 April 2024
Exceptional
Ashleigh Tue, 2 April 2024
Very nice
Liked: Breakfast was brilliant and head housekeeper was lovely in everything she did and went the extra mile
Disliked: Room said cosy and it was but it was too small for a couple
Tanya Mon, 1 April 2024
Pleasant stay only. In desperate...
Liked: Breakfast was good, chose the location for the area. The staff were always very polite and attentive.Sheets and bedding were clean and adequate. I assume the radiator was on all the time to 'air' the room and keep the mould down to a minimum?
Disliked: The decor was very, very tired. The window panes are in desperate need of decoration, before the windows perish. Couldn't get the coffee maker to work and no instructions anywhere!The hair dryer couldn't reach the full length mirror.The cleanliness of the room was not brilliant, there were several places where dust and coffee/ tea stains lurked. There was a spray of cleaner on the book display cabinet which had not polished off.The water didn't drain away in the shower without removing the mesh. The top shower head was in desperate need of Viakal or vinegar to clean.IThe radiator was on all the time and could not be turned off.Nowhere to park the car! Had to apply 4 times over the 24 hrs to park in the car park. I understand this is probably difficult to sort, but the car park we were told to go never had a single space for our stay.