SureStay Plus Hotel by Best Western San Bernardino South Guest Reviews
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|3.0 miles from San Bernardino centre|
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Mary Mon, 27 November 2023
i had relaxing time
Liked: quite literally
Jeffrey Fri, 24 November 2023
Rios Thu, 23 November 2023
Liked: I liked that the place smelled real clean. I believe bleach was used. Good job with house keeping. Everything was clean
Disliked: Front desk agent rude in the beginning. he charged me $15 extra for showing up 45 minutes early after I had requested an early arrival on the booking app. Booking app texted me a day late after I had requested 3 days earlier. It's been 4 days and I have not received my $50 deposit, with other hotels I get my money within 48hrs. I'm not happy. I also forgot to mention that there was no water for 2hrs. I had to go out to lunch dirty smelling like sex, I couldn't even wash my hands, supposedly a pipe broke. I wish I was able to get half of my money back for the bad experience. My # is (619)745-8859 if you have any questions. Thank You
Priscilla Thu, 23 November 2023
Disliked: The pool and Jacuzzi were closed, which was a big reason why we booked the room anyways. The room looks nothing like the pictures very motel vibes
Luo Sat, 4 November 2023
aviod if you can
Disliked: its in a high crime ghetto area. the price is not justified, its a motel rather than a hotel. everthing is old and smiles. it does not deserve 150 per night
Ray Wed, 1 November 2023
Breanna Wed, 1 November 2023
Nancy Tue, 31 October 2023
Jamie Mon, 30 October 2023
Enjoyed our stay and would...
Liked: Comfortable, Clean, Friendly Staff, and a lot of things close by. This is my second time staying at this hotel and I would stay again.
Disliked: One of the automatic lights in the room kept going off even when we tried to turn it off. Was very sensitive to motions and got a little annoying. Other than that our stay was nice overall.
Ray Wed, 25 October 2023