SureStay Plus Hotel by Best Western San Antonio Airport

Pleasant

Liked: It was close to the airport
Disliked: The AC in my room did not cool well, on the website it claimed they had a shuttle to the airport, they did not.

Good

Disappointed

Liked: Not much
Disliked: The property is extremely hot inside. Have to get into the room and blast the ac unit for an hour to just breathe. The “breakfast” was super sketchy looking, in a dark dingy corner of a kitchen. My husband made a coffee and then wanted to get some apple juice in the side, he say his coffee down by the juice machine, and the apple juice spewed out the side of the machine instead of down in the juice cup, straight into his coffee.. gross! The bathroom tup and sink had cig burns on them, the bed wasn’t comfortable at all, and the tv was broken.

Exceptional

Exceptional

I enjoyed my stay here...

Liked: Very comfortable, clean room and comfortable bed. The only bad thing was the dirty pool but the water was cold so I did not want to be inside the pool.

Passable

Disliked: Pool was not clean.

Superb

Liked: The US100 deposit. It tales 5 to 7 business days to reimburse. That I didnt appreciate. I paid in full. Maybe have someone come in and check the room before we leave. But I didn't appreciate that. I will be coming back for sure. I enjoyed the night I spent there.

Passable