SureStay Plus Hotel by Best Western San Antonio Airport Guest Reviews
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8.3 miles from San Antonio centre |
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Medina Tue, 2 April 2024
Exceptional
Leslie Mon, 1 April 2024
Disappointing
Liked: It was close to where we were going..
Disliked: Breakfast was no good had to go out to eat breakfast.. so the money I saved was spent on going out to eat breakfast both mornings
Marco Mon, 25 March 2024
Bad
Vanity Sun, 24 March 2024
Liked: It was very spacious and I appreciate that they served breakfast!
Disliked: After I checked out, the front desk clerk Jeanette told me that I would receive my deposit of $100 back within 7 days. Instead of receiving my deposit back, I actually got charged $700 extra dollars from the hotel itself.
Rivera Wed, 20 March 2024
Very good
Sandra Wed, 20 March 2024
Very poor
Joseph Sun, 17 March 2024
Facility was dirty over priced...
Liked: To be honest nothing at all was to our liking
Disliked: The room that we were given smelt like cigarettes the blanket on one of the beds had cigarette burns and the curtains in the same room were hanging off the walls, The second room we were given was missing the TV remote the mini fridge was not operational and there were dirty underwear left in the shower from someone else’s previous stay
Escobedo Sun, 17 March 2024
We should have gotten a...
Disliked: The price was way too much. It was not clean. Towels were rough and had stains. Restroom door did not close. Walls paper thin, overall not a good hotel.
Connie Wed, 13 March 2024
Dirty
Liked: Dirty and the customer service was horrible
Cecilia Mon, 11 March 2024
Not worth it, there is...
Liked: The location is great.
Disliked: It’s very old and not taken care of. The room we were given had a fridge that was not plugged in and it had mold in it, the front desk guy gave me a hard time about switching my room although I had a toddler with me that needed to have his milk.