SureStay Plus Hotel by Best Western Evansville Guest Reviews
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|3.5 miles from Haubstadt centre|
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Ryan, Mt Sterling Tue, 11 May 2021
If you like having clean towels without asking or waiting go somewhere else.
Liked: Nice mattress.
Disliked: Didn't have enough towels for everyone in the hotel. Multiple guests were in the lobby at midnight waiting on towels to be washed. No maid service either. Bed was never made and no one cleaned room or picked up dirty towels.
Brittany Wed, 23 June 2021
It was ok!
Liked: Hotel beds were extremely soft and comfy. Our room did not get cleaned and we had no clean towels and was given two when I requested more. I tried using the Laundry facility and they did not work. The worker that checked me in was. Ok and the guy that helped me get my clothes dry with the hotels laundry room was extremely nice. So the stay was ok. The 12 mile drive to the ball park was long. But that?s my fault for not booking ahead of time.
Disliked: Laundry didn?t work, no clean towels, did not clean the room.
Gregg Tue, 22 June 2021
I was not happy at...
Liked: There was no breakfast except honey bun in a bag. In the booking it said that there might be a grab and go breakfast, with fruit and hot sandwich, and a honey bun. Nothing that close.
Disliked: The lobby was not very welcoming and signs saying the mandate was the reason. things was opened up when we visited the hotel. We had to call to get anyone at front desk. The guy got change out of his wallet. Very unprofessional.
Patti Mon, 21 June 2021
For the price of the...
Liked: For the price of the room it served it purpose. It was clean enough. The bed was comfortable. There was a nice indoor pool although we didnt use it.
Disliked: I had to ask for blanket and bath towels. Room smelled just a little musty. No breakfast available. The coffee in the lobby was not very good. In the room, there was no sugar, creamer or stirrer. The sheets were a little "worn". The bath towels were worn.
Anonymous Sun, 13 June 2021
Not worth the money!!!!
Liked: It was pet friendly. Did have decent parking. Was close to some fast food and gas stations. The Amish buffet across the street was an absolute delight!!
Disliked: It was a humid 90 degrees out and no air conditioning in the halls or elevator. First room had trash under the beds. Rooms were hardly cared for. The indoor pool was very nasty. The pool must not have a working filtration system, pool area was extremely dirty, floors had filth build up everywhere, dry wall hanging from the ceiling, peeling paint on ceiling and in pool! Chlorine was so strong your eyes start burning before you even get beside the pool. The in room fridge smelled as if something had died inside. Wifi signal dropped constantly. Was told through the booking site we would pay less than 180 total for our 2 day stay but was charged 250!
Dan Fri, 11 June 2021
Liked: Convenient and reasonable price
Disliked: No breakfast
Laura Fri, 11 June 2021
Liked: Quiet and indoor pool
Disliked: The fact that they charged me for a service animal after I showed proof of registration house keeping didn't come by daily I had to ask front feel everyday for clean towels and toilet paper
Patricia Thu, 10 June 2021
Ants, Ants, Ants
Disliked: Ants, ants, ants. They do not clean or service the rooms. Trash isn't taken out. Nasty, nasty! The place should be condemned. No shower curtain and once we received a shower curtain they expected us to put it up. No light cover in the bathroom.
Thijs Mon, 7 June 2021
Liked: This hotel is closer to the interstate highways and the oldest restaurant of Indiana, The Log Inn.
Disliked: The air quality at the hotel can be bad because smells from cows at the farms in the neighborhood.
Roxanne Sun, 6 June 2021
Decent place to lay your...
Liked: Beds were comfortable
Disliked: Trash cans overflowing outside all over sidewalk. Advertise heated pool- it?s a heated room, water was cold!! Chlorine was overwhelming & no ventilation, so burned your eyes even if you didn?t get in the pool! Asked for pool towels for 7 swimmers- got 2!
Benedict Fri, 4 June 2021
Nice but could be a...
Liked: The price was right and the staff was nice. The one person that I talked with.
Disliked: The room was dirty. The sofa bed when you pulled it out didn't have a sheet on it and had old candy and candy wrappers in it. Noise from the room beside me after I complained the clerk told me the people had checked out. Lots of traffic to and from a room with no guest. Some kids as well we're going in and out. People need to stop lying !!!