SureStay Hotel by Best Western Phoenix Airport Guest Reviews
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|3.6 miles from Phoenix centre|
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Robert, Marana, visiting The Van Buren Phoenix Tue, 17 October 2017
Great place; very clean.
Liked: The price.
Bonnie Wed, 26 February 2020
Liked: The staff are incredible.
Disliked: The bed was like sleeping on a box spring. I was expecting more of the room from the photo but it wasn't all that.
Barbara Tue, 25 February 2020
Liked: Room very clean, love that there isn?t carpet on the floor, staff very friendly. We weren?t traveling but for those that were there was a shuttle to the airport.
Slim Tue, 25 February 2020
Liked: I liked that booking.com was immediately available to help with the situation as the staff at the facility basically told me to go pound sand over my issues.
Disliked: Do NOT stay at this hotel. Seedy area to say the least, rude unhelpful staff who had their children behind the desk during work hours. Booked a non-smoking room only to walk in and the room smelled as though a gang of people had been smoking in the room recently. And there was an ashtray on the credenza in the room. The rest of facility was extremely run down and not what I expected of a Best Western.
Debbie Tue, 25 February 2020
Disliked: Squeaky bed old facility. No water for purchase available.....in Phoenix! Left cord called within 1 hour to report was told she would retrieve it and wait for ore paid envelope, call day after........no cord!
Melinda Tue, 25 February 2020
Monica Tue, 25 February 2020
Liked: Flooring and TV size
Angelina Tue, 25 February 2020
Patricia Mon, 24 February 2020
Clean and convenient with no...
Liked: It?s a simple no-frills motel- clean - at a very reasonable price for one or two nights on your way to the airport . Breakfast was ok/ cereal , muffins etc and included.
Disliked: Desk staff could have been friendlier.
Vincent Mon, 24 February 2020
Very disappointed and will not...
Disliked: Roaches in the bathroom.
Anonymous Mon, 24 February 2020