SureStay Hotel by Best Western Beverly Hills West LA

The floors are very squeeky. If you have a first floor room, forget it. You may be up all night, and early in the morning. We got a smoking room because there was no way to ask for a non smoking room. It reeked! Luckily, they had one room available that was non-smoking. The worst parking structure in the history of mankind! I can't even imagine that it met any kind of code. Dangerous to your car's health, as was evident by all the paint on the concrete walls, and chipped concrete at the turn at the bottom....if you make it that far!

Liked: Not much. Clean.
Disliked: Noisy floors. Smelly rooms. Parking.

Convenient location, marginal value

Liked: Room was clean, but paint on door was peeling big time
Disliked: Needed painting. Breakfast room was unattended. Out of many items. Trash overflowing. Parking is terrible. Not their fault, but driveway to basement is nearly un-navigable. Very narrow. Lots of paint marks on corner

Exceptional

Good

Liked: Location
Disliked: No hot breakfast like eggs, bacon, etc. no coffee available throughout the day. Parking VERY limited. Room quite small. No in room coffee supplies.

Good

Stay in LA

Liked: The staff were very welcoming and friendly and the hotel as parking and is a short drive for the grove shopping area as well as being only a short drive to all the main attractions
Disliked: The hotel is quite dated and as much it was clean it could certainly do with modernising

Very good

Great Location and a comfy...

Liked: The location was great! Bed was comfortable Next to the Grove and the Sloomoo slime experience which my daughter loved.
Disliked: Breakfast wasn’t the greatest, not much options.The furniture and general upkeep of the rooms was lacking but you get what you pay for especially in the area. It was a bed to sleep in which is what we seen it as. Parking was terrible, my husband had to reverse out of the underground parking as it was easier for him, we were warned by the receptionist of the parking.

Passable

Liked: Breakfast was ok though the options are limited
Disliked: Parking is cramped and rooms are very small. When the person in the upper rooms moves around, you get disturbed

Nothing special

Liked: location and staff were awesome
Disliked: the room was dirty, some of the power outlets didn't work, bad air quality in the room, very noisy