SureStay Hotel by Best Western Beverly Hills West LA Guest Reviews
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Torry, Orange County
The floors are very squeeky. If you have a first floor room, forget it. You may be up all night, and early in the morning. We got a smoking room because there was no way to ask for a non smoking room. It reeked! Luckily, they had one room available that was non-smoking. The worst parking structure in the history of mankind! I can't even imagine that it met any kind of code. Dangerous to your car's health, as was evident by all the paint on the concrete walls, and chipped concrete at the turn at the bottom....if you make it that far!
Liked: Not much. Clean.
Disliked: Noisy floors. Smelly rooms. Parking.
Cesar Sat, 19 July 2025
Exceptional
Francois Tue, 15 July 2025
Pleasant
Robert Thu, 10 July 2025
Amazing location in West Hollywood,...
Liked: Location location location
Paul Mon, 7 July 2025
Good
Liked: Location was central by choice and suited our needs.
Disliked: Sink in the main bedroom and not in the bathroom!Breakfast was basic at best and you needed to be quick to get a choice of yogurt as only a few pots in the fridge
James Sat, 28 June 2025
Passable
Rb Fri, 30 May 2025
Convenient location, marginal value
Liked: Room was clean, but paint on door was peeling big time
Disliked: Needed painting. Breakfast room was unattended. Out of many items. Trash overflowing. Parking is terrible. Not their fault, but driveway to basement is nearly un-navigable. Very narrow. Lots of paint marks on corner
Kiara Wed, 28 May 2025
Exceptional
Margaret Sun, 25 May 2025
Good
Liked: Location
Disliked: No hot breakfast like eggs, bacon, etc. no coffee available throughout the day. Parking VERY limited. Room quite small. No in room coffee supplies.
Luisa Sun, 25 May 2025
Good
John Wed, 21 May 2025
Stay in LA
Liked: The staff were very welcoming and friendly and the hotel as parking and is a short drive for the grove shopping area as well as being only a short drive to all the main attractions
Disliked: The hotel is quite dated and as much it was clean it could certainly do with modernising