Liked: It was a nice stay, not far from the venue that I needed to get to all weekend and both the front desk and the maids were very helpful. Also, really enjoyed the fact that various stores and restaurants were walking distance.

I was so disappointed with...

Disliked: No continental breakfast. Only muffins handed out at service desk on demand. The ice machine on the second floor was inaccessible due to the door being locked and not unlockable with room key card.THe access door to the front desk from the room area was locked and was not accessible with room key card.

We came fro

Liked: Nothing
Disliked: Everything, requested non Smoking room received a smoking room, 2nd room refrigerator not working and smelled, area unpleasant, breakfast you had to pickup roll behind security window.

would recommend

I would come back to...

Liked: close to my venue event center
Disliked: very ran down and dirty, heater did not even work

aside from some problems with...

Liked: how close it was to nos event center
Disliked: we booked a smoking room and were put in the back of the hotel which seems like the rooms aren’t cared about, we had a broken toilet top, the shower head wasn’t really working, and there was what we believe blood in some areas of the room and there was holes in the wall which made it kinda uneasy due to the fact that there are places with hidden cameras. we were trying to save our deposit from getting taken away for damages that were already there. when bringing it up at the frost desk I was told “we don’t give rooms out with broken toilet tops” so I showed tue picture and then they apologized and said we will definitely be getting our refund back. it’s a sketchy hotel, only made it worth it because it was close to venue

Disappointing

Disliked: super dirty. pretty disgusting room. my feet and socks were BLACK after walking in the room for 5 mins.

loved the hospitality I received...

Liked: very clean location
Disliked: disliked that I paid for a smoking room & didn’t even get the smoking room

Good

Poor

Liked: Although he had a reservation. my grandson was not allowed to check in. if you processed a payment, I would like a refund.