Sunset West Hotel SureStay Collection By Best Western Guest Reviews
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Sky, Fresno, visiting Roxy Theatre Hollywood Mon, 29 October 2018
They charged me an extra $200 smoking fee and no one smoked inside the room. Some person can walk in, say "I smell smoke," and charge your card without notifying you. When I called, they wouldn't provide me with a corporate number or any way to combat the charge. Stay here if you like people stealing from you.
Liked: The interior was OK.
Disliked: Bogus charges; TV had no English channels; rude staff.
Peter Fri, 5 August 2022
Superb
Michaela Thu, 4 August 2022
Good metro and central location...
Liked: nearby metro, bus stop and supermarketpooldaily room service (although last day we did not receive any towels)comfy beds (
Disliked: location outside the hotel - dirty and a lot of homeless people, not restricted entrance to the hotel (or rather motel) - anybody could go in, we did not feel quite safea little noice at night, smell of weedroom on the ground floor (pool level) - anybody could see into your window, we had to have curtains all day downno storage room in bathroom, poor shower (after quick shower we stood in 20 cm of water)outdated furnitureroom max for 3, not for 4some staff not very kindtiny breakfast room and breakfast option quite small (but normal in USA, I think)
Ben Wed, 3 August 2022
Superb
Lyman Tue, 2 August 2022
Bad
Disliked: The wheelchair accessible room wasn?t even close to being ADA compliant. My 16 year old son had to help me get into the bed because it was too high and there were no grab bars by the shower chair in the huge shower. Plus there wasn?t a hand-held shower spray. I had to find a different hotel for the next two nights and so far have not gotten a refund.
Rob Mon, 1 August 2022
great staff. clean remodeled rooms....
Liked: great interiors easy access to what I needed
Disliked: nothing
Tara Mon, 1 August 2022
great place to stay in...
Liked: really friendly staff. so helpful as we left our luggage for the day and also had some good conversations about what to do in LA
Disliked: stairwell is a bit grimy. the aircon smelt a little and we had no side lamps.
Yildirim Sat, 30 July 2022
Disappointing
James Thu, 28 July 2022
Passable
Christopher Sat, 23 July 2022
Good
Sharon Sat, 23 July 2022
nice place near hollywood