Sunset West Hotel SureStay Collection By Best Western Guest Reviews
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Sky, Fresno, visiting Roxy Theatre Hollywood
They charged me an extra $200 smoking fee and no one smoked inside the room. Some person can walk in, say "I smell smoke," and charge your card without notifying you. When I called, they wouldn't provide me with a corporate number or any way to combat the charge. Stay here if you like people stealing from you.
Liked: The interior was OK.
Disliked: Bogus charges; TV had no English channels; rude staff.
Maria Mon, 7 July 2025
Superb
Elizabeth Fri, 4 July 2025
Exceptional
Filenko Thu, 3 July 2025
Superb
Liked: Normal hotel for such price. We liked it. There is a refrigerator, microwave, hair dryer, iron in the room. There is free parking - this is a big plus.
Cesar Thu, 26 June 2025
Good
Peter Thu, 26 June 2025
Good value for money spent.
Liked: Location close to subway B, easy travel to universal studios. Parking part of the deal.
Disliked: Late arrival = parking on the street, not the safest option.
Sergey Sun, 22 June 2025
Exceptional
Fernando Sun, 22 June 2025
Don’t come to this hotel
Liked: Nothing.
Disliked: It’s not what they advertise. The rooms are really small and the double beds they offer are tiny. The bathrooms are extremely small as well, no room to place your own stuff. The rooms had a really bad smell, we asked for an explanation and they said they were just used to it. The rooms were not prepared to cancel all the traffic sound from the outside. It seemed like we were sleeping with the windows wide open. We are a family that travel a lot and this has never happened to us. We made a complaint and the employees did nothing.
Anonymous Fri, 20 June 2025
Exceptional
Abby Fri, 20 June 2025
Exceptional
Sagar Fri, 20 June 2025
Very good