Sun Street Hotel Guest Reviews
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|1.6 miles from LONDON centre|
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Ian Wed, 24 May 2023
Disliked: No gym, told on arrival there was no gym. Then on leaving that there was access next door??No food, I am not sure how a 5 star hotel operates with no food after 9.30pm in the City of London where business travellers may arrive late. No room service. Nothing. I was told to get deliveroo.
Mr. Wed, 24 May 2023
Not a 5 star, but...
Liked: Only chose the hotel as it was close to work, otherwise nothing 5 star about it.
Disliked: Staff are more about dodging responsibility and their own convenience. The customer definitely does not come first!
Ian Mon, 22 May 2023
Christina Mon, 22 May 2023
stunning hotel, amazing location but...
Liked: it’s a beautiful hotel. the decor is stunning and the location is so convenient
Disliked: the service is poor. the restaurant is particular for breakfast was awful. so disappointed as I love the hotel itself. we had stayed previously just after it had opened and the restaurant service was bad but we put it down to just getting started. 7 months on it was actually worse and every table around us had similar problems. slow with items or just completely forgotten, having to ask 3-4 times for things Just so disappointed
Glen Sun, 21 May 2023
Disliked: Building work each morning across the road.
Vicki Sun, 21 May 2023
not quite 5 star
Liked: Suite was great
Disliked: staff did not anticipate needs-no one took our luggage, breakfast staff did not remember us or our room number. construction across the street.
Adam Sat, 20 May 2023
Liked: stylish and modern, very clean. Staff also great.
Disliked: kings rooms very small, so much so that with my partner sitting at the dressing table, I couldn’t walk past the end of the bed to the toilet.
Bethany Fri, 19 May 2023
Ciara Thu, 18 May 2023
Jacqueline Thu, 18 May 2023
fantastic ambience, excellent staff
Liked: stylishly furnished
Disliked: noisy outside