stayAPT Suites San Antonio-Randolph (Live Oak)

Exceptional

Exceptional

Horrible! Never again

Liked: Nothing
Disliked: Everything- the staff was horrible. They kept telling us our reservation was canceled and we would call them back and ask what the problem was and fix whatever needed fixed. Since we were a late arrival, we called (again) to see what needed to be done since staff isn't at front. They said call when we get there. We did and the lady once again told us the reservation was canceled. It was a shit show and a horrible experience. Rude staff

Good

Liked: Distribution of the room
Disliked: Sofa bed very uncomfortable, dirty floors

Superb

The staff were friendly and...

Liked: It was clean and peaceful.
Disliked: I had no complaints.

Exceptional

Overall good

Liked: Overall it was good. Good location for us and easy to get to. Unit and property were nice.
Disliked: I was disappointed with how the unit was stocked. It was lacking trash cans, trash bags, paper towels, dish towels, and a hair dryer. We made it work, but I felt like those should have been provided.

I won’t stay anywhere else...

Liked: The staff go out of their way to make sure all your needs are met.