Exceptional

Beautifully furnished hotel, great location,...

Liked: Great location, really close to the train station and next to the castle ruins. I loved the room ? it was a good size and beautifully furnished with antiques and everything I needed.
Disliked: I would have liked shampoo in the room. I ended up washing my hair with hand soap, because that's all there was. Also, and this is no fault of the hotel, every night there were people outside on the street being really loud. One night, there was a fight and a woman sobbing loudly outside the pub in the hotel. Next night, there was a group of young people playing really loud music, swearing, singing and just generally disturbing the peace. Neither of these events lasted more than half an hour, but both were disturbing.The more serious issue I faced was the hours the hotel was open. On the day I was leaving, I left my suitcase in the hotel because I had a few hours to kill before catching my train at 12:30. I was assured the hotel doors opened at noon, which was plenty of time, because the train station was a five-minute walk away.At noon, I went to retrieve my bag, only to discover a note that said, today, the doors wouldn't open until 1 p.m. There was a number to call, but because I had a Canadian phone, I couldn't figure out how to phone the number. I ran back to the train station, and found someone who could phone for me. In the end, once she got the message, the housekeeper walked my suitcase up to the train station, which was really nice of her. So it all worked out, but it was a bit of a panic for a few minutes!

Clean, comfortable, friendly staff. Great...

Liked: This is a real value for money hotel. Clean and comfortable and, as always, the staff have a big impact. Everyone here was really friendly and helpful
Disliked: For the price, there wasn?t anything to complain about.

Pleasant

Liked: Close to the train station and pubs
Disliked: Room could do with an upgrade, toilet not great and there was alot of extention cables running in the room, a fire hazard

lovely 1 night stay. room...

Liked: hotel, pub, restaurant. food was lovely. staff friendly.
Disliked: no parking. we parked on the road round the corner. wasn?t a problem as we only had overnight luggage.

Ok

Liked: Clean spacious room. Friendly helpful
Disliked: Building tired and run downOld furniture

Pleasant

Liked: Very pleasant staff
Disliked: Just very dated hotel

Satisfactory..Got what we paid for...

Liked: Breakfast v good
Disliked: No choice of bitter at bar

Very good

Liked: Ideal location as we were taking part in the Macmillan mighty hike. Staff very helpful and friendly.