Exceptional

Liked: Everything, the staff really made our stay so comfortable. We didn't want for anything. I will be back next week!
Disliked: Nothing, the hotel, restaurant, bar and staff we all incredible. So attentive and welcoming.

Superb

Liked: Everything. The location of the hotel was fab, 5 minute walk to Buckingham Palace and easy, within reach links to the underground. Staff were so friendly and helpful. Room was spacious and comfortable and breakfast each morning was delicious. It was our anniversary whilst staying and when we got back on the first night there was an anniversary cake waiting for us in our room! Such a lovely, thoughtful touch! We would definitely stay again. Thanks for a great stay! x
Disliked: There was nothing we didn't like.

Exceptional

Liked: Size of the room and the bathroom facilities. The attentiveness of the staff
Disliked: Missed the Courtyard

Superb

Liked: Staff were friendly and amenable, as always.

Very good

Fantastic service!

Liked: The accommodation itself was exceptionally clean and luxurious.
Disliked: The shower was not powerful but the water was hot; just the way I like!

Good stay, just 1 problem.

Liked: Staff are so friendly and helpful, willing to assist in every way possible.
Disliked: Some sort event being held in adjacent building, thumping music through till 7:30am both Friday & Saturday. With the windows shut it wasn't so bad but still not pleasant. Not within the control of the hotel I might add.

Exceptional

Liked: Great location, staff are so attentive. Beautiful dessert put in our room for our wedding anniversary and nice surprise to be upgraded as well. Lovely breakfast as well the following morning
Disliked: Nothing

Exceptional