Great stay, great location but...

Liked: Great location, good to have a pool and good to have a restaurant on site
Disliked: Room was clean but very tired and in need of updating. Major pluck in the carpet, crumbling paint and plaster. Bathroom accessories broken but still in situ.

Very disappointed in the service...

Liked: Close to shops and restaurants … clean and warm hotel.. lovely buffet breakfast…
Disliked: We booked a double room Two single bed..(£249.00 ) we were told a day later that there were no double rooms left ( only 16 guests in the hotel)and we would be upgraded to a superior room for an extra £10…. We were given room 37 which overlooking the rear of the building where building work was being done and started at 8:00am prompt with diggers - dump trucks banging around outside our window… the prices in the bar were very expensive ( double G&T and a pint of lager £17:00 )we were in the bar in the evening and were told the bar will close a 10:00pm,,,so had to go to a local bar…

Very good

Liked: Clean comfortable well situated staff very friendly and helpful.

Superb

Pleasant

Very enjoyable

Liked: Friendly, efficient, helpful staff

very good

Liked: room, staff and food
Disliked: during children's entertainment, the children running around the hotel searching for clues wasn't very safe for elderly guests

I checked in and checked...

Liked: Not much.
Disliked: Very enclosed. Terrible view from my window, very small rooms.

Won’t be staying again!

Disliked: My car was damaged in the car park during my stay.The staff on the day were lovely. They informed the owners. The owners however have ignored all my emails! Not very professional. They obviously don’t care.