SpringHill Suites Grand Rapids North Guest Reviews
Write a review
Write a review
Dennis M, Horton Tue, 5 December 2017
Nobody told us when making the reservations that the hotel was under construction. My wife and I are both in our 60's. She has had three knee surgeries and a replacement. I have stage 4 kidney cancer. We were told that our room was on the third floor and that the elevator was inoperable. People should be made aware of problems when making reservations!
Liked: Breakfast was really good. Clean room.
Disliked: Yes, room heater was very loud and gurgled all night! Lack of elevator kept us from using the pool.
Rob Wed, 4 May 2022
Exceptional
Nancy Mon, 25 April 2022
ok but will not stay...
Liked: safe area and close to our needs
Disliked: our room had dirty sheets on the bed no additional sheets for the trundle bed. went to front desk they moved us to another room had clean sheets but room smell like someone had smoked marijuana. I felt we should have had our room discounted for all the issues, but none given
Katiesha Thu, 21 April 2022
Exceptional
Liked: Always a pleasure staying at springhill
Katiesha Thu, 14 April 2022
Very good
Liked: It was clean
Disliked: The pool had a strong chemical smell so the kids couldnt swim
Nakeisha Mon, 28 March 2022
Very good
Liked: it was clean and the staff were friendly
Heather Sun, 20 March 2022
Exceptional
Colleen Sun, 13 March 2022
Very good
Amy Mon, 28 February 2022
Very good
Theresa Thu, 27 January 2022
Very good
Lori Wed, 19 January 2022
it wasn?t my favorite but...
Liked: small
Disliked: the lord drunk people when we were checking in