SpringHill Suites by Marriott Fresno

Superb

Exceptional

Exceptional

Very good

Exceptional

Exceptional

Superb

Horrifying experience

Liked: Well it's under construction, would have been nice to know that prior to booking this. The room was so small, ridiculous. 4 people would have been pushing it. Curtain on the window doesn't move, so there is a whole lot of privacy invasion. Then the blaring sun coming in at 7am.Trash left in the room and in ice bucket. Strange bug on the bed.Absolutely complete garbage to pat $10 a day for parking in the world's smallest parking lot.Pillows were so uncomfortable, just empty fluff.Asked for an extra blanket, that took 3 hours to get delivered. Pull out sofa bed is wildly uncomfortable.The king comforter sounds like someone crumbling paper in the middle of the night.The 4th floor smelt stale and old.No towels by the pool. There was a group of people smoking their lungs out when we walked out there. The guy at the front desk with the glasses was nice to me, but I guess he was rude to my husband in another instance. The girl who maintains the breakfast area, man she was annoying. Made my husband feel very embarrassed. Couldn't tell if she was being passive-aggressive, flirting or trying to openly embarrass him in front of everyone at breakfast. All over him smelling the oatmeal. She made it a point, like it was her personal mission to loudly point it out for all to hear. Laughing all loud, "ARE YOU SMELLING THE OATMEAL?!?" I could tell immediately he was embarrassed he didn't know what to do. Then she openly mocks him again later on and then the next day as well... Very unprofessional. Meanwhile she doesn't say 1 single word to anyone else. And I watched and waited. So the room sucked but that girl (because she is no lady) was the last straw. I will never recommend Marriot.

Exceptional