Springhill Suites Charlotte Airport Guest Reviews
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|5.3 miles from Charlotte centre|
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Cheryl, Arden, visiting Spectrum Center Charlotte Mon, 4 January 2016
Liked: Staff responded to negative issues very quickly and offered solutions. Staff was very professional and friendly; the hotel was clean and the location was convenient.
Disliked: Fitness Center was undergoing a renovation and my room did not have hot water.
Kelly, Four Oaks, visiting Coyote Joes Charlotte Sun, 18 October 2015
Some of the nicest and most helpful people are employed at this hotel. And when I left my favorite pillow, I called and they immediately knew my name, had my pillow and ready to ship it back to me. That is customer service!
Liked: Superior client service!
James C, Silver C, visiting Coyote Joes Charlotte Sat, 11 October 2014
Disliked: Two security guards woke us up at 3 a.m. to gunfire.
Anonymous Tue, 16 October 2018
Jennifer Sun, 14 October 2018
Liked: I had to leave early so I didn't get breakfast (ALL hotels do this - later breakfast on weekends, but work doesn't stop for Saturday!) The room was truly a suite. It was spacious, clean, and very comfortable. The staff was very friendly! There's a pool, hot tub, gym, and a lounge/breakfast area. I was in the front area of the hotel but it was amazingly quiet considering the lication near the highway and 1 exit away from the airport! Very nice and I will stay here again!!
Disliked: The shower handle spins; seems like someone pushed too hard on it. The elevators have a dingy look to them - they don't match the hotel! At an airport hotel, I wish breakfast would be earlier and not change hours just because of a different day. People have to catch flights early on Saturdays and Tuesdays. The internet wouldn't connect, even after performing the verification. It said there was 2 out of 4 bars, IN the hotel. It could also use some USB ports near the desk. Despite these small items, I will stay here again next time I'm in town.
Alex Fri, 12 October 2018
Liked: Amazing service all around
Disliked: Small tv's in the rooms
Terri Mon, 8 October 2018
Dan Sun, 7 October 2018
Good for layover
Liked: Clean. Big rooms. Relatively quiet.
Disliked: If anything I would say location is not ideal for extended stays but great for layovers. No options to walk to for food or things to do.
Semaya Thu, 4 October 2018
Anonymous Tue, 2 October 2018
Karen Tue, 2 October 2018
overall good experience
Liked: breakfast was good and plentiful.
Disliked: bathroom needed a little more care.
Lynnette Mon, 1 October 2018
Liked: breakfast was great, beds comfortable.
Anonymous Sun, 30 September 2018